Customer Service Representative
4 weeks ago
Want to join a truly global company with over 60 manufacturing facilities around the world? Want to be part of a forward thinking, progressive organization that is growing at an extraordinary pace? Why not become part of an organization that truly cares about its commitment to its customers and its fellow colleagues? We are a global leader in high-performance specialty fibers and inorganic materials used in high-temperature industrial, automotive and fire protection applications. We have nearly 80 years' experience in providing innovative solutions to our customers' application problems across several different business sectors. Our products are known universally for their quality and proven performance with names like Fiberfrax ceramic fiber products, revolutionary low bio-persistent Insulfrax and Isofrax. Our purpose, mission and values are based on our commitment to produce high quality products that help our customers save energy, reduce pollution and improve fire safety. Alkegen has an exciting opportunity for a Customer Service Representative to join our Customer Service Center of Excellence team If you have strong oral and written communication skills and enjoy building rapport and relationships, apply today The work hours for this role are Monday-Friday 8 AM to 5 PM ET. Responsibilities: Review, process and maintain routine, complex, and international customer orders. Orders received via email, phone or fax. Coding of orders with product part numbers and verifying pricing details. Update customer account files with customer information & order processing instructions when necessary. Provide customer quotes for pricing and availability. Maintain a high level of customer service as reflected by a low number of customer complaints. Work closely with Production Control, Purchasing, and Shipping to ensure our customers’ needs are being met. Identify and resolve discrepancies with customers and plants by using the Inventory Confirmation Database and Corrective Action Request Database. Enter various requests on behalf of customer or Sales Engineer including but not limited to credit requests, debit request, and corrective action requests. Report review and maintenance (i.e. backlog report & allocation reports) Assist with process mapping and cross training as needed. Will also need to apply a basic knowledge of international customs and regulation knowledge to the customer order processes. Will need to have basic knowledge of export order processing including ocean and air export shipment regulations and familiarity with NAFTA and other free trade agreements Qualifications: High School Diploma required. Associate's or Bachelor's degree in relevant field preferred A minimum of 2-5 years of customer service experience. Manufacturing company experience preferred Preferred working knowledge of US trade compliance including import and export compliance, ITAR, NAFTA, Other free trade agreements, Made in the USA rules, Harmonized tariff rules Must have excellent organizational and communication skills and strong detail orientation Capable of handling multiple priorities and adapting to change with ease Willing to take on additional tasks and work effectively on a team Proficiency in Microsoft Word and Excel required Experience with Microsoft Dynamics, Shipping Solution, EDPM, and Liquid Planner preferred, but not required. If you are interested in being part of a world class Customer Support function here at Alkegen then we would love to hear from you. Alkegen is committed to cultivating and preserving a culture of inclusion throughout the organization. We recognize that we can learn better together with a diverse team of employees and that our individual differences, experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation. Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class. ID:uDnQdo #J-18808-Ljbffr
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Customer Service Representative
4 days ago
New York, New York, United States Customer Service Open House Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Customer Service Open House. As a Counter Service Associate, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Take food orders and serve food over the...
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Customer Service Representative
4 weeks ago
New York, United States Customer Labs Full timeNeed help in your climate job search? Dive deep into climate with Terra.do’s 12-week climate bootcamp course. Waste Connections number of job openings over time by month Number of job openings ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or...
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Customer Service Representative
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New York, New York, United States 61st Street Service Corp Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at 61st Street Service Corporation. As a key member of our front desk team, you will be responsible for expediting patient flow, meeting and greeting patients, and providing exceptional customer service.Responsibilities:Obtain and verify patient...
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New York, United States Catholic Health Service Full time**Single Business Office, Customer Service Representative** **Facility:** CHS Services **Location:** Melville, NY **Department:** PFS **Category:** Administrative / Business Support **Schedule:** Full Time **Shift:** Day shift **Hours:** 8-4 **ReqNum:** 6035557 Catholic Health is an integrated health care delivery system with some of the region's finest...
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Customer Service Representative
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New York, United States Fine Line Vision Full time $45,000 - $55,000Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at our office. Our Customer Service Representatives help the local customers by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a...
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Customer Service Representative
2 weeks ago
New York, United States Fine Line Vision Full time $45,000 - $55,000Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at our office. Our Customer Service Representatives help the local customers by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a...
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Customer Service Representative
2 months ago
New York, United States Vision Security Full timeCustomer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication services such...
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Customer Service Representative
2 weeks ago
New York, United States Vision Security Full timeCustomer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication services such...
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Customer Service Representative
2 months ago
New York, United States Vaco Los Angeles Full timeCustomer Service Representative in New York, NY at Vaco **Location:** **Experience:** Not Specified **Job Description** **Attention all Customer Service Representative's, apply now! If you have 2+ years supporting customers and providing solutions, APPLY NOW!** We are hiring a customer service representative to manage customer queries and complaints. You...
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Customer Service Representative
3 months ago
New York, United States Liberty Management Full timeJob DescriptionJob DescriptionLiberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will:Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packagesBecome an expert on the program by...
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Customer Service Representative
3 months ago
New York, United States Liberty Management Full timeLiberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will: Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packages Become an expert on the program by attending daily client...
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Customer Service Representative
1 month ago
New York, New York, United States Anchor International Full timeCUSTOMER SERVICE REPRESENTATIVE Anchor International is a competitive sales & marketing firm located in New York City.Our company is currently seeking competitive customer service representatives to join our team.This is a role that focuses on customer acquisition and ensuring our current business customers have the right products and services.Customer...
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Insurance Follow-up
3 months ago
New York, United States Catholic Health Service Full time**Insurance Follow-up & Customer Service Representative** **Facility:** CHS Services **Location:** Melville, NY **Department:** Billing/Follow up **Category:** Administrative / Business Support **Schedule:** Full Time **Shift:** Day shift **Hours:** 8-4 **ReqNum:** 6041619 Under the direction of the Physician Revenue Realization Manager, the Insurance...
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Customer Service Representative
2 weeks ago
New York, United States Apple Bank for Savings Full timeFulfill customer service needs by resolving service-related issues efficiently by providing an excellent customer experience during all interactions; meet customer expectations in terms of accuracy. Establish, retain, and deepen relationships with po Customer Service Representative, Customer Service, Customer Experience, Representative, Operations, Skills,...
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Customer Service Representative
2 weeks ago
New York, United States Atrium Staffing Full timeAbout Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a leading eCommerce company renowned for its dedication to...
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Customer Service Representative
3 weeks ago
New York, United States Atrium Staffing Full timeAbout Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a leading eCommerce company renowned for its dedication to...
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Customer Service Representative
2 months ago
New York, United States Ridepanda Full time**Customer Service Representative** * New York City, NY - Remote OK * Part-Time * Operations * Customer Service Representative **About the Role** We are looking for customer service representatives (part-time and full-time) to help manage the pre-sales and post-sales customer experience for the company. We pride ourselves as a service company and are...
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Customer Service Representative
3 months ago
New York, United States Chobani Full time**Customer Service Representative** **Location:** Remote, NY **Summary** The Customer Service Representative engaging with our customers buyers as the first line of support for receiving and entering customer orders. Through email and phone calls, the customer service representative interfaces with our customers and sales teams to confirm order receipt,...
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Customer Service Representative
2 months ago
New York, United States sulekha.co.uk Full timeCustomer Service Representative Jobs in Great Neck, NY *Work Experience***0 - 0 Years** *Job Role**Work Experience***0 - 0 Years** *Job Role**Work Experience***0 - 0 Years** *Job Role**Work Experience***0 - 0 Years** *Job Role**Work Experience***0 - 0 Years** *Job Role**Work Experience***0 - 0 Years** *Job Role**Work Experience***0 - 0 Years** *Job...
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Customer Service Representative
7 days ago
New York, United States Stilla Technologies inc Full timeJob DescriptionJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner. Your goal will be to ensure customer...
