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Customer Solutions Lead

4 months ago

Dallas, United States Softchoice Full time

Whyyoulllove Softchoice:

We are a technology company that equips organizations to be agile and innovative, and for their people to be productive,creativeand happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do whats good for our people and communities.

The impact you will have:

Helping our customers achieve their goals through solutions and services.

The Solution Sales Team is accountable for the customer services sales strategy on select high-growth accounts and supporting district growth. We are thought leaders, champions of customer outcomes, and evangelists of our Softchoice strategy.

AsaCustomer Solutions Lead, you will help customers optimize IT and innovate business through our Professional, Managed, and Agility services focused on:

  • Business Consulting
  • Applications and Data
  • Collaboration and Productivity
  • Modern infrastructure
  • Security
What youll do:
  • Use your understanding of business goals and challenges to drive right-fit Cloud and Workplace solutions for clients
  • Create and maintain market and sales account plans
  • Drive growth and manage a book of business focused on Services and Cloud Consumption
  • Collaborate with district sales teams and leaders to drive business outcomes
  • Develop and evolve relationships with clients by supplying thought leadership
  • Nurture strategic relationships with key partners and vendors
What youll bring to the table:
  • Experience using technical solutions to solve business challenges and goals
  • Strong understanding of Cloud and Workplace solutions, including Azure, AWS, Google Cloud, and Office 365
  • Demonstrated experience developing anddriving salesfor Professional and Managed Services solutions
  • Experience proactively managing relationships at all organizational levels and mobilizing stakeholders to execute and meet key deliverables
  • Creative and analytical thinker with a strong clientservicesapproach and excellent decision-making skills
  • 5-10+years of experiencesellingtechnical solutions in a sales or pre-sales role
Abilityto travel often within your Sales District (varies based on your specific district)

Why people love working here:
  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years.
  • Softchoice has been certified as a Great Place to Work in the United States for several years.
  • We offer meaningful work and opportunities for career growth.
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
  • We offer an opportunity to build a career in the technology industry.
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.


Inclusion & Equal opportunity employment:

We arean equal opportunity employer committed to diversity, inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require an accommodation? We are ready to help:

We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com .We are committed to work with you to best meet your needs.

Our commitment to your experience:

We arecommitted to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we will most likely be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education and check your references.

When you join Softchoice, we will onboard you remotely. Dont worry. Its quick, simple and youll be connected with your new team in no time.

Job Requisition ID:5978
EoE/M/F/Vet/Disability

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth