Retail Sales Solutions Associate

2 weeks ago

Needham Heights, United States Staples Full time
Job Description

As a Selling Solutions Advisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You'll provide exceptional customer service and have our customer's needs in mind while helping them find products and providing solutions (training provided).

Get great perks.
  • Bonus plan, flexible part time hours, generous paid time off, weekly pay, training, and career growth opportunities
  • Compensation based on qualifications and experience. Hiring immediately
  • Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
  • 401(k) plan with a company match, dental and vision insurance, and many more benefits
Schedule an interview immediately.
  • Schedule an interview potentially within minutes of applying. We'll let you know if you're not eligible. In-person interviews are at the store location
Help both your customer and your store win.
  • Deliver high level service to every customer, build customer loyalty and satisfaction
  • Connect with customers and understand their needs to present solutions across a broad range of products, including Computing, Printing, Office Supplies, Furniture, Ink & Toner, and Paper
  • Maintain and apply knowledge of technology products and services through required trainings and certifications as well as self-development
  • Exhibit highly effective Selling and Service behaviors in all interactions and communications with customers to build loyalty and satisfaction, serving as a trusted advisor
  • Support the Customer Development Program through generating and handing off customer leads
  • Be flexible on responsibilities (e.g., returns, merchandising, other duties as assigned)
Essential skills and experience:
  • Able to work a flexible schedule (including nights and/or weekends)
  • Must be able to engage and speak to customers and understand their needs
  • Collaborate and work with other team members
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
  • Basic computer skills
  • Staples does not sponsor applicants for work visas for this position


About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

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