Fleeting Server

4 months ago


Savannah, United States HYATT Hotels Full time

We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes.

  • Respond to guest requests in a timely, friendly and efficient manner
  • Ensure knowledge of menu and restaurant promotions and specials
  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
  • Retrieve and deliver food and beverage orders in a timely manner
  • Ensure guest satisfaction throughout the meal service
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
  • Ensure serving station is well-stocked at all times
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions
  • Properly and accurately close guest checks
  • Process cash and credit card payments
  • Breakdown, clean and set-up of tables, buffets, and food stations
  • Set tables according to type of event and service standards.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Complete closing duties, including restocking items, turning off lights, etc
  • Ensure adherence to quality expectations and standards
  • All other duties as assigned by leadership
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal communication skills.
  • Must have physical stamina to lift moderate amounts of weight.
  • Ability to stand for long periods of time.

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