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B2B Camera Product Manager

3 months ago

San Diego, United States Sony Electronics Full time

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly "Free Fridays", and early shutdowns on Fridays throughout the year (including half-days during the summer).

So, if you want to join a "Best Place to Work" company and make the world say wow, let's talk.

Sony Imaging and Professional Solutions - Americas (IPSA) is a division of Sony Corporation that focuses on providing advanced imaging and professional solutions for a wide range of industries in the Americas region, which includes North, Central, and South America. The division offers camera products and system solutions for B2B customers.

We are looking for a B2B Camera Product Management Associate to join our B2B Camera team, who is knowledgeable and experienced of camera, lens and accessories for B2B Customer.

Our mission is to deliver exceptional products and system solutions that meet our B2B customers' needs, ensuring their success and satisfaction. At Sony, we prioritize innovation, excellence, and a customer-centric approach.

The Product Management Associate plays a critical role in both pre-sales and Post-Sales, seamless integration of Sony's camera products. This position involves close collaboration with the sales team to identify customer needs and provide tailored solutions, as well as maintain contact with customers with sales in order to reflect in future improvements of products and system solution proposal

This role is based in San Diego office and will primarily involve working with international teams and developing B2B customers across the USA and Canada.

Key Responsibilities:

* Pre-Sales Support: * Work with the sales team to understand B2B customer requirements and design solutions that leverage Sony's camera products.

* Conduct technical demonstrations and proof-of-concept activities to showcase product capabilities.

* Provide expert advice during customer meetings and discussions to address technical queries.

* Post-Sales Support: * Maintain contact with customers with sales in order to reflect in future improvements of products and system proposal

* Customer Success: * Maintain high levels of customer satisfaction through proactive communication and problem resolution.

* Monitor customer environments to anticipate potential issues and provide preemptive solutions.

Qualifications:

* Bachelors degree in computer science or related field, or equivalent experience in lieu of degree.

* 1-3 years related experience.

* Experience and strong interest in cameras, lens and accessories

* Interest in implementing remote control system solutions for B2B customers using SDK and PTP protocols.

Who You Are

* Customer-focused with a passion for delivering exceptional service and system solutions.

* Proactive, self-motivated.

* Collaborative team player with excellent interpersonal skills.

What We Offer

* Competitive salary and benefits package.

* Opportunities for career growth and professional development.

* A dynamic, innovative, and supportive work environment.

* The chance to work with cutting-edge technology and leading industry professionals.

The anticipated annual base salary for this position is $76,375 to $101,834. This range does not include any other compensation components or other benefits that an individual may be eligible for.

The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC.

Sony Electronics Inc. and Sony of Canada Ltd. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at talenthelp@am.sony.com, or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.

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