Account Manager
1 month ago
Ability to manage clients and existing accounts
Build strong client relationships; grow accounts by spotting and fulfilling client needs
Interact with clients regularly through in-person meetings, phone and email
Responding to client queries, sending quotations, and confirmations
Acquiring new clients and ensuring organic growth of existing client accounts. Generating proposals and RFIs for client bidding
Work with clients and internal staff to plan and coordinate their projects from inception, meeting requirements and ensuring completion on time, within cost and to required quality standards
Assist with project planning, including resource forecasting, timelines, and budget
Prioritize and monitor the completion of tasks on a daily and weekly
Coordinate with team members daily to ensure operational efficiency
Work directly with internal teams to ensure client expectations are being met on time, on target, and on budget
Management of multiple projects and clients across therapeutic areas
Ability to coordinate and implement successful projects from start to finish
Qualifications and Prerequisites:
Minimum 2 years of experience in a client facing role within a medical communications company, or in pharmaceutical industry setting
Have a college degree in a medical or life science domain
Be self-motivated and eager to take on challenges
Display a strong ability to learn continuously
Must have excellent organization skills to work quickly and efficiently in an unstructured, high growth environment.
Be able to work in teams that are diverse and remotely located
Be able to multi-task and possess good time management skills
Have excellent command over English language (especially email writing skills)
Have good comprehension, negotiation and analytical skills
Be able to handle pressure and make correct decisions
Must be willing to travel depending on when congresses and client events occur.
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