Customer Service Agent
1 week ago
Job Title: Customer Service Agent Location: Washington, DC Employment Type: Full-Time Department: Customer Support Reports to: Customer Service Manager Job Overview: We are seeking a highly motivated and customer-focused Customer Service Agent to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service through various channels such as phone, email, chat, and social media. The role demands strong communication skills, problem-solving abilities, and a passion for delivering a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. Resolve customer complaints or issues, escalating to the appropriate department when necessary. Assist customers with product usage, troubleshooting, and resolving any service-related concerns. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document and track customer interactions, ensuring all records are up to date. Identify and escalate priority issues to the Customer Service Manager when required. Collaborate with internal teams such as sales, marketing, and technical support to address customer needs. Maintain a deep understanding of the company's products and services to offer informed solutions. Follow company procedures and policies for managing customer interactions and issues. Suggest improvements to enhance the customer service experience. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Ability to remain calm and professional under pressure. Team player with a positive attitude and strong work ethic. #J-18808-Ljbffr
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Customer Service Representative
1 day ago
Washington, North Carolina, United States Timothy Sawyer - State Farm Agent Full timeJob OverviewAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.Key ResponsibilitiesBuild and maintain strong relationships with customers, understanding their unique needs and providing...
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Customer Service Representative
4 weeks ago
Washington, Washington, D.C., United States Stephon Scriber - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our State Farm Agent team as a Team Member. As a Team Member, you will play a key role in establishing relationships with customers, identifying their needs, and marketing appropriate products and services.ResponsibilitiesDevelop and maintain strong customer...
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Customer Service Representative
16 hours ago
Washington, Illinois, United States Jerome Ivie - State Farm Agent Full timeJob OverviewAs a Customer Service Representative for Jerome Ivie - State Farm Agent, you will be responsible for establishing and maintaining customer relationships, providing exceptional customer service, and promoting State Farm insurance and financial service products.Key ResponsibilitiesDevelop and maintain relationships with customers to understand...
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Customer Service Representative
4 weeks ago
Washington, Washington, D.C., United States Stephon Scriber - State Farm Agent Full timePosition Overview: Are you a customer-focused individual who enjoys working with the public? Do you have a passion for marketing insurance and financial services products? If so, working for Shannon Olson - State Farm Agent may be the career for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and...
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Customer Service Representative
4 weeks ago
Washington, Utah, United States Sherry Mcghee - State Farm Agent Full timeJob Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm independent contractor agent team, you will play a vital role in providing exceptional customer service and promoting our insurance and financial service...
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Customer Service Representative
4 weeks ago
Washington, Washington, D.C., United States Stephon Scriber - State Farm Agent Full timePosition Overview Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, consider joining Armando Guzman - State Farm Agent as a Receptionist - State Farm Agent Team Member. As a Receptionist - State Farm Agent Team Member, you will be responsible for establishing...
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Customer Service Representative
3 weeks ago
Washington, DC, USA, United States Tyler Sweigart - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with our customers, identifying their needs, and providing them with tailored solutions.ResponsibilitiesDevelop and maintain strong...
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Customer Service Representative
3 weeks ago
Washington, DC, USA, United States Frank Corso - State Farm Agent Full timeJob Title: Customer Relations RepresentativeAre you a customer-focused individual who thrives on building strong relationships and delivering exceptional service? Do you have a passion for helping others and making a positive impact? If so, we may have the perfect opportunity for you!Job Summary:We are seeking a highly motivated and customer-centric Customer...
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Customer Service Representative
3 weeks ago
Washington, North Carolina, United States Timothy Sawyer - State Farm Agent Full timeJob DescriptionAs a Customer Service Representative for Timothy Sawyer - State Farm Agent, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify...
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Customer Service Representative
4 weeks ago
Washington, Illinois, United States jacob weston - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at jacob weston - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Washington, North Carolina, United States Timothy Sawyer - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance and financial goals.ResponsibilitiesEstablish and maintain...
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Customer Service Representative
1 month ago
Washington, Washington, D.C., United States Tyler Sweigart - State Farm Agent Full timeJob OverviewAs a representative of Tyler Sweigart - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. This role is ideal for those who enjoy working with the public and are interested in marketing products and services based on customer needs.Key ResponsibilitiesCustomer...
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Customer Service Rep/License Plate Agent
3 months ago
Washington, United States City of Washington North Carolina Full timePerforms customer service work by establishing accounts, communicating policies and procedures to the public, answering questions and solving problems. In addition interprets, applies and explains the regulations, policies and procedures of the Depar Customer Service, Agent, Service, Vehicle, Retail, Customer, Motor
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Customer Service Representative
3 months ago
Washington, United States Joelhensel Full timeCustomer Service Representative - State Farm Agent Team Member Full Time in Bothell, WA Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and...
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Customer Service Representative
2 weeks ago
Washington, United States Katieinsurance Full timeCustomer Service Representative - State Farm Agent Team Member Full Time in Kirkland, WA Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...
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Customer Service Representative
2 weeks ago
Washington, United States Jeffkinsurance Full timeCustomer Service Representative - State Farm Agent Team Member Full Time in Seattle, WA Benefits Bonus based on performance Free food & snacks Opportunity for advancement Paid time off Parental leave Profit sharing Wellness resources Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these...
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States Edwin Ampiah-Addison - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services...
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Customer Vehicle Service Agent
2 days ago
Washington, United States Sixt Full timeAbout the JobWe are seeking a highly skilled and detail-oriented Customer Vehicle Service Agent to join our team at SIXT Washington DC Downtown branch. As a key member of our Branches & Operations division, you will be responsible for providing exceptional customer service and ensuring the highest level of vehicle maintenance and care.Key...
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Guest Service Agent
2 weeks ago
Washington, United States Kimpton Hotel Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Kimpton Hotel Monaco Washington DC. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Registration and check-out...
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Customer Vehicle Service Agent
2 weeks ago
Washington, United States Sixt Full timeJob Description The Customer Vehicle Service Agent (CVSA) will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and make detailed and timely records of damages, gas volume, and other related items. In a fast-paced outdoor environment, you will be expected to clean the interior and...