Customer Service Representative

7 hours ago


Washington, Washington, D.C., United States Stephon Scriber - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our State Farm Agent team as a Team Member. As a Team Member, you will play a key role in establishing relationships with customers, identifying their needs, and marketing appropriate products and services.

Responsibilities
  • Develop and maintain strong customer relationships through regular follow-ups and needs assessments.
  • Utilize a customer-centric approach to educate customers about insurance options and develop leads.
  • Collaborate with the Agent to identify customer needs and market relevant products and services.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Comprehensive health benefits package.
  • Paid time off (vacation and personal/sick days).
  • Flexible scheduling to accommodate your needs.
  • Opportunities for growth and advancement within the agency.
Requirements
  • Strong interest in marketing products and services based on customer needs.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with customers and colleagues.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new computer functions and systems.


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