Customer Relations Specialist Supervisor
1 month ago
Manufacturing Customer Relations Supervisor
Do you thrive in a fast-paced environment and enjoy leading a successful team?
We're looking for a motivated Operations Manager to oversee all aspects of our customer service function. You'll be responsible for driving efficiency, quality, and employee performance while ensuring a positive customer experience.
Key Responsibilities:
- Lead, train, and motivate a team of customer service representatives
- Manage schedules, budgets, and performance metrics
- Identify and implement process improvements
- Foster open communication across departments
- Analyze data to identify training opportunities and areas for cost reduction
- 2+ years of leadership experience
- Strong communication, problem-solving, and decision-making skills
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to work independently and manage multiple priorities
- Competitive salary and benefits package
- Opportunity to make a real impact on our business
Ready to take your leadership skills to the next level? Apply today
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