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Retail Sales Consultant in Hudson, OH at Windstream
Job ID: 22000982
Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners, and communities is our top priority.
About the Role
The Retail Sales Consultant will provide excellent in-store customer service to both current and potential Windstream customers by demonstrating exemplary customer service skills and product and service expertise. The Consultant will offer additional products and services to enhance the portfolio of current customers while introducing Windstream's communication and entertainment services to potential new customers.
Responsibilities:
Greet and assist customers, whether by phone or in person, in an enthusiastic and professional manner
Maintain an inventory of equipment and supplies by promptly placing inventory orders
Merchandise the retail store in an attractive and enticing manner
Meticulously upkeep the store's appearance
Perform all Cash Policy related duties
Follow all Windstream operational policies and procedures
Offer products and services to new and existing customers by making outbound sales calls
Perform other duties as assigned
Desired Qualifications:
Must be willing to take inbound and make outbound sales calls to achieve sales goals
Intermediate computer skills
Ability to meet and exceed sales targets in a commission-based environment
Project a positive, professional attitude along with a confident and outgoing personality
Demonstrate proficient verbal and written communication skills
Ability to quickly and successfully build rapport with a wide range of customers
Ability to solve problems quickly and decisively
Ability to use diplomacy when working with challenging or demanding customers
Sales, Customer Service, Retail, or Hospitality experience is required
Job Requirements
Minimum Requirements:
High school diploma or equivalent. College degree preferred with an emphasis in Sales or Marketing. Experience: 6 months - 1 year of retail sales, customer service, or telecommunications experience. Desired Qualifications: 1 year of sales and/or telecommunication experience.
EEO Statement:
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post-offer, pre-employment drug testing.
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