Network Engineer, Senior

2 weeks ago

Trenton, United States NJM Insurance Full time

The Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJMs Network Infrastructure. The successful candidate will lead efforts with other members of the IT infrastructure and operations teams to delivery reliable network services.

Job Responsibilities:Network Operations and Support

Install, configure, and maintain LAN/WAN and Data Center Infrastructure Components

Create reusable configuration templates to standardize the deployment of network devices and features

Maintain disaster recovery network infrastructure in AWS and participate in annual DR Exercise

Evaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program

Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets

Monitor ticketing queues and respond to outstanding requests and other assigned work orders

Acts as primary technical resource on system implementation projects

Monitoring and Reporting

Generate usage, availability, and performance reports for management consumption

Generate and analyze usage reports for capacity planning

Availability and health monitoring for network infrastructure components

Maintain network monitoring tools to optimize monitoring capabilities

Effectively Troubleshoot and Resolve Network Related Issues

Act as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues.

Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarms and escalation from level 1 support teams

Capture and analyze network packet traces to support troubleshooting efforts

Interface with third-party support and service vendors when needed to ensure network remains operational at all times

Network Design

Leads and participates in technical PoCs efforts to evaluate network technologies and platforms and make technology recommendation based on final results

Develop and present network design recommendations base on common network design principles

Integrated network security into infrastructure design architectures

Acts as primary technical contact on network system implementation projects

Develop configuration templates to help standardize network device configurations

Create artifacts such as network design documents, Visio diagrams, Standard Operating Procedures

Required Skills & Experience:

Must demonstrate advanced knowledge of network operating system CLIs such as Cisco IOS, Cisco NX-OS

Ability to develop and implement QoS policies to support critical and latency sensitive applications across the enterprise

Ability to create reusable configurations to deploy common network components using automation tools such as python or terraform

Ability to use diagraming tools to effectively capture network designs and configurations

Ability to manage cloud networking infrastructure in AWS and Azure

Ability to troubleshoot and resolve complex network issues

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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