Call Center Customer Service Representative
1 week ago
Seeking Spanish-speaking customer service representatives for an exciting opportunity.
Exciting new opportunities are available for a brand new call center in White Marsh/Middle River area. Great culture, lots of openings
THIS IS A LONG TERM POSITION
Speak Spanish? Ask about our bilingual opportunity
Availability:
- Full-Time (including benefits)
- Part-Time (excluding benefits)
Earn $16.50 per hour
You will be responsible for helping customers by providing product and service information and resolving issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
- Previous experience in customer service, call centers, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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