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Front Counter Parts Sales

3 months ago

Redmond, United States Peterson Full time
It's your time, make it matter.

At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters

Job Description

SUMMARY

The Front Counter/Back Counter Parts Sales will have responsibility for monitoring and providing sales coverage and support to Peterson Trucks' retail customers. Contact will be made through both direct and indirect channels. The Front Counter/Back Counter Parts Sales will be responsible for parts sales coverage by generating parts sales to walk-in, call-in, and outbound calls for customers sales. Additionally, the Front Counter/Back Counter Parts Sales is to work with the sales team (management and sales reps) to grow existing customer accounts, facilitate lead generation, and qualify leads generated through other indirect channels.

ESSENTIAL JOB FUNCTIONS

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
  • Make a minimum of 25 outbound phone contacts per week.
  • Responds to the needs of walk-in customers to achieve sales volume goals.
  • Partners with Marketing, Product Support Sales Representative, and Sales Representatives to identify interested and qualified customers.
  • Contacts prospective customers to determine customer needs, present product information, and explain available specials and services. Provides information brochures and other literature to inform customers and influence buying decisions.
  • Evaluates leads, effectively and efficiently, and determines whether to respond or pass the lead to sales resources management for assignment.
  • Follows all sales processes and procedures.
  • Partners with management to ensure marketing campaigns are directed to the right opportunities for retail customers.
  • Assists with customer surveys as needed.
  • Maintains punctual, regular, and predictable attendance.
OTHER JOB FUNCTIONS
  • Works collaboratively in a team environment with a spirit of cooperation.
  • Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.
  • Respectfully takes direction from supervisor/manager.


QUALIFICATIONS

High school diploma or general education degree (GED); and a minimum of one year of experience in sales, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.

CERTIFICATES, LICENSES, REGISTRATIONS

May occasionally drive company or personal vehicle for work errands, and such possess a valid driver's license and acceptable driving record.

Peterson Trucks, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.