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Clinical Service Representative

2 months ago

Westlake, United States WellStreet Urgent Care Full time
We are looking to hire talented Medical Assistants or EMT-A staff for our Westlake clinic located at 2209 Crocker Rd, Ste. D; Westlake, OH, 44145.

*This position requires successful completion of a Medical Assistant or EMT-A education from an accredited institution*

Scheduling is tentative 9am - 8pm weekdays and 9am - 5pm weekends, 3 shifts/week for full time on a floating schedule. Rotatingweekends andholidays are required. Schedules published on a monthly basis.

ROLE & RESPONSIBILTIES:

  • Prepare patient(s) for and assist with examination and/or treatment
  • Perform triage and obtain vital signs
  • Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
  • Collect and maintain all patient and business documents while always maintaining confidentiality
  • Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
  • Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
  • Start an IV, place a catheter and perform splinting when needed/directed
  • Perform various other clinical, aseptic and/or basic laboratory procedures
  • Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
  • Understand and enforce standard health care regulatory requirements
  • Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
  • Always ensure HIPAA and OSHA compliance
  • Perform office procedures including all general administrative duties; ability to operate all office medical equipment
  • Required to travel to various locations as needed based on staffing and volume
  • Other duties as assigned
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
  • Successful completion of a MA, LPN, EMT, RN or X-Ray Technology program from an accredited institution
  • One year of relevant healthcare experience; preferably urgent care or emergency department
  • Willing to train new, stellar graduates
  • Must be proficient in venipuncture and injections
  • Knowledge of clinical procedures, medical anatomy, and physiology


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