Call Center Agent
1 month ago
Job Description: Shine Social Brand is looking for a motivated and customer-oriented Call Center Agent to join our team in Cincinnati, OH. The ideal candidate will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and ensuring a high level of customer satisfaction.
Responsibilities:
- Respond to customer inquiries, providing accurate information about products, services, and promotions.
- Assist customers with orders, account management, and resolving issues or concerns.
- Maintain detailed records of customer interactions, transactions, comments, and complaints.
- Follow communication scripts and guidelines to ensure consistency and quality in customer service.
- Meet or exceed call center metrics, including call volume, response time, and customer satisfaction scores.
- High school diploma or equivalent.
- Strong communication skills, both verbal and written.
- Ability to handle difficult situations with professionalism and empathy.
- Good problem-solving skills and attention to detail.
- Basic computer skills and familiarity with CRM systems.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
- Flexible work environment
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Call Center Agent
4 weeks ago
Cincinnati, United States HEALTHSOURCE OF OHIO Full timeJob DescriptionJob DescriptionHSO Valuable Perks:Competitive pay with eligible incentive bonuses & yearly merit increasesStructured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA fundsStudent Loan Forgiveness program & tuition reimbursement Employer...
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Call Center Representative
1 month ago
Cincinnati, United States Insight Global Full timeJob DescriptionJob DescriptionInsight Global is looking for Call Center Representatives in the Cincinatti, OH area! Below is more information about what we are looking for in a candidate and what the daily responsibilities of the role require:Desired Skills and Experiences:1+ years of experience working in a professional office setting and/or customer...
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Call Center Representative
6 days ago
Cincinnati, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionJob Title: Call Center RepresentativeLocation: Blue Ash, OhioSalary: $16 - $18 per hourJob Type: ContractShift: 1st Shift (Monday - Friday)Company: LHH Recruitment SolutionsJob Description:LHH Recruitment Solutions is seeking a skilled and customer-focused Call Center Representative for an upcoming project with our client in...
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Call Center Representative
1 week ago
Cincinnati, United States Insight Global Full timeJob Description: An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6-month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social...
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Call Center Representative
1 month ago
Cincinnati, United States Insight Global Full timeJob Description:An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6-month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social...
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Call center assistant
2 weeks ago
Cincinnati, United States Kelly Full timeJoin our client in Cincinnati! Kelly Services is seeking friendly and organized individuals to join our team as Call Center Assistants. Job Summary: This position will be part of a team focused on recruiting participants for our research studies and contributing to the company’s success. If you enjoy a fast-paced, dynamic work environment and want an...
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Call center assistant
3 weeks ago
Cincinnati, United States Kelly Full timeJoin our client in Cincinnati! Kelly Services is seeking friendly and organized individuals to join our team as Call Center Assistants. Job Summary: This position will be part of a team focused on recruiting participants for our research studies and contributing to the company’s success. If you enjoy a fast-paced, dynamic work environment and want an...
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Medical Call Center Representative
3 weeks ago
Cincinnati, Ohio, United States HEALTHSOURCE OF OHIO Full timeJob Summary: We are seeking a highly motivated and detail-oriented Medical Call Center Representative to join our team at HealthSource of Ohio. As a representative, you will be responsible for promptly answering, screening, and processing medical service requests and telephone inquiries with strict adherence to confidentiality.About Us: HealthSource of Ohio...
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Call Center Representative
7 months ago
Cincinnati, United States American Health Associates Full timeJob Type Full-time Description AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a...
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Insurance Agent
3 weeks ago
Cincinnati, United States Shelter Mutual Insurance Company Full timeA company built to serve you. It's your career, Shelter it! We are seeking an exceptional entrepreneur to make a difference in Sharonville, OH and become our newest Shelter Insurance Agent. •Do you have a desire to meet new people, develop new contacts, and become known in your community? •Are you passionate about serving your community? •Do you want...
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Call Center, Telehealth Clinician
4 months ago
Cincinnati, United States New Vista Behavioral Health Full timeCall Center- Telehealth ClinicianFT, PT, and PRN Positions AvailableThe Role Itself Coordinates care with interdisciplinary teams and external providers and updates treatment team on clinical information.Actively communicates within HIPAA and 42 CFR Part 2 guidelines, documenting interactions.Completes level of care assessments and ASAM documentation via...
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Cincinnati, Ohio, United States HEALTHSOURCE OF OHIO Full timeCompany OverviewAt HealthSource of Ohio, we are committed to providing quality patient-centered primary and preventative care for all individuals. Our team is dedicated to treating patients with respect, dignity, and equality, regardless of their background or economic status.About the RoleThis exciting opportunity is for a Medical Call Center Agent to join...
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Call Center Representative
2 weeks ago
Cincinnati, United States American Health Associates Full timeJob Type Full-time Description AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry. THE ROLE: CALL...
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Patient Service Specialist
2 months ago
Cincinnati, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.Job Title:Patient Services SpecialistResponsible for all aspects of collection and validation of accurate patient demographic and insurance...
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Corporate Travel Agent
3 weeks ago
Cincinnati, United States Total Quality Logistics Full timeAbout the role: As a Corporate Travel Agent, you are responsible for all aspects of booking travel arrangements (air, hotel, and ground transportation) for TQL employees. This is a high volume, fast-paced sales industry, that requires a 24/7 mentality, attention to detail, and incredible customer service to be successful. Your goal is to ensure a safe and...
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Patient Service Specialist
2 months ago
Cincinnati, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Job Title: Patient Services Specialist Responsible for all aspects of collection and validation of accurate patient demographic and...
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MRI Technologist
3 weeks ago
Cincinnati, United States Mercy Health Full timeEveryone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our...
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BARTENDER (ON CALL)
7 days ago
Cincinnati, United States Chartwells Higher Education Full timeJob DescriptionJob DescriptionLocation: Xavier UniversityWe are hiring immediately for an on call BARTENDER position.Address: 1624 Herald Ave, Cintas Center, Cincinnati OH 45207. Note: online applications accepted only.Schedule: On call schedule. Varying days and hours. Evenings, late nights, and weekends included, based on event schedule. More details upon...
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Data Center Operations Specialist
3 weeks ago
Cincinnati, Ohio, United States ADVANTAGE TSI Full timeData Center Operations SpecialistJob Summary:The Data Center Operations Specialist will be responsible for ensuring the overall availability and reliability of data center operations. This position involves hardware and network diagnostics, physical repair, and participation in an on-call rotation.Key Responsibilities:Conduct hardware and network...
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Data Center Technician
3 weeks ago
Cincinnati, United States ADVANTAGE TSI Full timeThe Data Center Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. Cincinnati, OH Start Date 11/11/2024 Contract to Hire Maintain data...