Corporate Travel Agent

2 weeks ago


Cincinnati, United States Total Quality Logistics Full time

About the role: As a Corporate Travel Agent, you are responsible for all aspects of booking travel arrangements (air, hotel, and ground transportation) for TQL employees. This is a high volume, fast-paced sales industry, that requires a 24/7 mentality, attention to detail, and incredible customer service to be successful. Your goal is to ensure a safe and positive experience for those traveling. What’s in it for you: Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match What you’ll be doing: Prepare travel arrangements, including but not limited to, air, car and hotel through TQL’s preferred suppliers Go above and beyond advocating for every customer concern and request Provide travel quotes and related information in response to travel requests Reconcile purchases and audit travel expenses Stay current with corporate travel trends, regulations and changes in the industry as well as the TQL travel policy Process customer transactions, paperwork and reports efficiently Manage after hour calls/weekend coverage 1x/month What you need: 2+ years of corporate travel, airline or travel agency experience Global Distribution System (GDS) experience preferred (Smartpoint+,Apollo, Worldspan or Sabre) Concur Travel skills preferred Excellent communication, phone etiquette, and listening skills Extreme attention to detail and organizational skills with the ability to handle multiple tasks and requests effectively Ability to build and maintain relationships Thrive with tight timelines and limited supervision Proficient with the Microsoft Office Suite Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245 #J-18808-Ljbffr



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