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IT Support Specialist Intern

2 months ago

Milton, United States Charternex Full time

** IT Support Specialist Intern**

**Job Category****:** Admin **Requisition Number****:** ITSUP01107 Showing 1 location **Job Details**

**Description**

**Essential Duties and Responsibilities**:

* Responsible for creating and maintaining documentation and procedures for all aspects of IT services pertaining to job

* Maintains the operation of personal computers supporting hardware and software applications including custom software

* Installation, configuration, troubleshooting and support of all printers and copiers including label printers

* Installation, configuration, troubleshooting and support of all scan guns, wedge scanners and scales on production floor

* Responsible for maintenance and support of scan guns

* Setup, installation and configuration of new computers and phones for employees including imaging of computers

* Strong communication skills and be able to effectively communicate technical information to a wide variety of individuals

* Adhere to and enforce our security policies

* Prompt response to system outages or service problems

* Assist with toner inventory and hardware inventory control

**Qualifications:**

* Pursuing a career in the IT field

* Hands on experience in supporting an IT infrastructure including hardware/software, Windows OS and Microsoft Applications is preferred

* Basic networking knowledge is preferred

* Technical knowledge of PC and peripheral hardware and internal components

* Demonstrated skills in organizing work, taking initiative, setting priorities, and sound decision making

* Hands-on experience with hardware, MS Windows 10, and MS O365 troubleshooting experience is preferred

* Understanding of and experience with MS operating systems

* Experience providing customers with solutions to improve product usability, performance, and customer satisfaction

* Ability to work in a team environment, as well as on an individual, unsupervised basis

**Pride in our People, Pride in our Culture**

At Charter Next Generation, we take **pride in our employees,** and our culture reflects that. This is an excellent opportunity for a student to gain real work place experience in a positive manufacturing culture

Come Grow with us

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**Motivations**

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**Education**

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