Senior Onboarding Specialist
1 month ago
- Delivering rapid and professional communication
- Developing trust and positive relationships with clients
- Providing anticipatory guidance for questions or concerns
- Maintaining a schedule of pre-determined email communication while also creating and sending unique responses and inquiries
- Make Scorpion product recommendations where suitable
- Translate product enthusiasm and capability into assisting clients with new products and services
- Motivated to engage with clients via video communication, phone, email or otherwise to educate, assist and provide an exceptional experience
- Provide product troubleshooting and solutions to clients while maintaining composure and client focus
- Organize and manage multiple issues and projects simultaneously while maintaining deadlines
Qualifications:
- BA/BS degree recommended, but not required
- 10+ years of customer service experience
- 2-3+ years of experience at tech company recommended
- Strong familiarity with desktop and phone based applications
-
Onboarding Specialist
2 months ago
Maryland Line, United States Allen Spolden Full timeJob Description Delivering rapid and professional communication Developing trust and positive relationships with clients Providing anticipatory guidance for questions or concerns Maintaining a schedule of pre-determined email communication while also creating and sending unique responses and inquiries Make Scorpion product recommendations where suitable...
-
Onboarding Specialist
1 week ago
Maryland Line, United States Allen Spolden Full timeJob Description Delivering rapid and professional communication Developing trust and positive relationships with clients Providing anticipatory guidance for questions or concerns Maintaining a schedule of pre-determined email communication while also creating and sending unique responses and inquiries Make Scorpion product recommendations where suitable...
-
HelpDesk Specialist
3 weeks ago
Maryland Line, United States Marathon TS Full timeMarathon is seeking a Helpdesk Specialist Senior to support the MDOT State Highway Administration (SHA). Candidate will monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups are performed and storage and rotation of backups is accomplished. Monitor and maintain...
-
HelpDesk Specialist
1 week ago
Maryland Line, United States Marathon TS Full timeMarathon is seeking a Helpdesk Specialist Senior to support the MDOT State Highway Administration (SHA). Candidate will monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups are performed and storage and rotation of backups is accomplished. Monitor and maintain...
-
HelpDesk Specialist
2 days ago
Maryland Line, United States Marathon TS Full timeMarathon is seeking a Helpdesk Specialist Senior to support the MDOT State Highway Administration (SHA). Candidate will monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups are performed and storage and rotation of backups is accomplished. Monitor and maintain...
-
Maryland Line, United States Falcon IT & Staffing Solutions Full time16th April, 2024Role: Mid and Senior Level Help-Desk Support Specialists. Location: Fort Meade, MD. Job Description: We are searching for proficient Cyber Systems Support Specialists (Help Desk Support Specialists) to address end-user technical support queries on the Persistent Cyber Training Environment (PCTE) platform. The position involves documenting,...
-
Maryland Line, United States Falcon IT & Staffing Solutions Full time20th May, 2024Role: Mid and Senior Level Help-Desk Support Specialists. Location: Fort Meade, MD. Job Description: We are searching for proficient Cyber Systems Support Specialists (Help Desk Support Specialists) to address end-user technical support queries on the Persistent Cyber Training Environment (PCTE) platform. The position involves documenting,...
-
Maryland Line, United States Falcon IT & Staffing Solutions Full time20th May, 2024Role: Mid and Senior Level Help-Desk Support Specialists. Location: Fort Meade, MD. Job Description: We are searching for proficient Cyber Systems Support Specialists (Help Desk Support Specialists) to address end-user technical support queries on the Persistent Cyber Training Environment (PCTE) platform. The position involves documenting,...
-
Process Specialist
4 weeks ago
Maryland Line, United States Kleinfelder Full timeJob DescriptionStep into Your New Role The Process Specialist I provides support to engineers and designers and is responsible to facilitate the processing of plans required by state, county and/or local governments. Supervision Received The Process Specialist I works under the direct, but general, supervision of the Process Specialist III, Department...
-
Process Specialist
1 week ago
Maryland Line, United States Kleinfelder Full timeJob DescriptionStep into Your New Role The Process Specialist I provides support to engineers and designers and is responsible to facilitate the processing of plans required by state, county and/or local governments. Supervision Received The Process Specialist I works under the direct, but general, supervision of the Process Specialist III, Department...
-
Senior Engineer
4 days ago
Maryland Line, United States Indotronix International Corporation Full timeSenior Engineer (Kubernetes /SRE/ DevOps/Cloud) Duration: Long Term with potential extensions Location: open to fully remote candidates. Current Opportunities: Kubernetes Engineers: Design, deploy, and manage Kubernetes clusters to ensure high availability and performance. DevOps Specialists: Integrate Kubernetes into CI/CD pipelines, optimizing the...
-
Senior Director, Supply Chain
3 weeks ago
Maryland Line, United States Catalent Inc Full timeSenior Director, Supply Chain Position Summary: The Senior Director, Supply Chain is responsible for leading the supply chain organization for Catalent Maryland. Catalent Maryland is a commercial Gene Therapy manufacturing facility with ten suites actively operating and eight additional suites coming online. Reporting to the Vice President and General...
-
Senior ETF Analyst
1 day ago
Maryland Line, United States T Rowe Price Group, Inc Full timeRequisition Number: 71853 Position Title:External Description: Primary Purpose of the Position The Sr. ETF Analyst supports Trading and Investment strategy of T. Rowe Price's Exchange Traded Funds by optimizing trade implementation and providing subject matter expertise across the firm. Residing within Investment and Trading Solutions, the individual will...
-
Senior Systems Security Specialist
4 weeks ago
Maryland Line, United States HonorVet Technologies Full timeDevelop and implement cloud security controls, cloud-based processes and tools, and cloud security task automation. Perform security assessments, working closely with DevOps and Developer teams on identifying security and privacy issues in AWS or Azure and finding solutions to provide required functionality securely. Continuously monitor the Health Benefit...
-
Senior Systems Security Specialist
1 month ago
Maryland Line, United States HonorVet Technologies Full timeDevelop and implement cloud security controls, cloud-based processes and tools, and cloud security task automation. Perform security assessments, working closely with DevOps and Developer teams on identifying security and privacy issues in AWS or Azure and finding solutions to provide required functionality securely. Continuously monitor the Health...
-
Senior Systems Security Specialist
1 week ago
Maryland Line, United States HonorVet Technologies Full timeDevelop and implement cloud security controls, cloud-based processes and tools, and cloud security task automation. Perform security assessments, working closely with DevOps and Developer teams on identifying security and privacy issues in AWS or Azure and finding solutions to provide required functionality securely. Continuously monitor the Health...
-
Separately Managed Accounts
2 days ago
Maryland Line, United States T Rowe Price Group, Inc Full timeRequisition Number: 71629 Position Title:External Description: Team Summary: The Managed Accounts Implementation team is responsible for leading Sponsor program and client onboarding activities and other change events, following a project management discipline, that potentially bring with them requirements outside of TRP standards. The group is...
-
Mgr Physician Orders
3 weeks ago
Maryland Line, United States Medstar Full timeGeneral Summary of Position Responsible for directing and managing the HomeCare Document Specialists and HomeCare Document Processors. Oversees the operations of the Physician Orders department including the monitoring of productivity, establishing goals, and providing weekly/monthly status reports and results. Is a resource to the team to enhance their...
-
Annual Giving Manager
1 week ago
Maryland Line, United States Jesuit Volunteer Corps Full timeJob Title: Annual Giving Manager Department: Development Type: Full-Time Regular FLSA: Exempt Reports To: Director of Development Location: Remote No. of Positions: 1 Revision Date: 5/28/2024 General Summary: For more than 60 years the Jesuit Volunteer Corps has engaged brave young believers in vital service within marginalized communities, fostering...
-
Help Desk Support Service Specialist
4 days ago
Fort Meade, Maryland,, Anne Arundel County, MD, United States General Dynamics Information Technology Full timeHelp Desk Support Service Specialist - Senior - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies...