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Client Service Associate

1 month ago

Denver, United States BankTalent HQ Full time

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, play, and work here. Recently recognized as one of the Denver Posts Top Workplaces for 2022. Vectra Bank Colorado offers our customers, and our employees, the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are passionate about our business, and we are passionate about success. At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive, and innovative ideas add value to our customers, our colleagues, and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care. With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career. We are looking for a

Client Service Associate (Teller)

to provide top-notch customer service to our clients and customers at our

Longmont branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you Essential Functions: Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record. Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc. Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources. Identify and maximize cross-sell banks opportunities through exploring needs. Other duties as assigned. Qualifications: Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience. Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients' needs. Benefits: Medical, Dental, and Vision Insurance - START DAY ONE Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits, including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $17 - $19 hourly depending on job-related factors such as the level of experience.

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