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    Description: Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of...

On-site Patient Services Representative

2 months ago

Bellevue, United States TEKsystems Full time

Description:

Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services.

Demonstrated customer service skills required.

Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with individuals at all levels of the organization are required.

Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs.

Must be articulate and skilled in teaching patients how to access the healthcare system.

Intermediate level typing skills required.

Knowledge of medical terminology preferred.

Ability to work independently and in a team environment.

Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously.

Shifts:

Monday to Friday 5:30am to 2pm (Wednesday 6:30-3pm) Peri-OPS

Sunday to Thursday 10:00pm 6:30am ED

Monday to Friday 11:30am-8:pm L&D

Sat Sunday 8:30a-5:00pm ED (16 hours PT)

Sat Sun 8:30a-5:00pm General Admitting (16 hours PT)

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

  • Medical, dental & vision

  • 401(k)/Roth

  • Insurance (Basic/Supplemental Life & AD&D)

  • Short and long-term disability

  • Health & Dependent Care Spending Accounts (HSA & DCFSA)

  • Transportation benefits

  • Employee Assistance Program

  • Time Off/Leave (PTO, Vacation or Sick Leave)


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About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.