Customer Service
2 weeks ago
TruFit Athletic Clubs is a purpose-driven organization. Our purpose is quite simple, Building A More Powerful You That You represents every Teammate, every member and every community we serve. By living our Purpose, we are committed to leaving everyone in a more powerful position than when they met us.
How do we do this? By living our Core Values which are our moral compass and absolutely non-negotiable. These core values are:
- We Do the Right Thing
- We Are Inspired To Serve
- We Are Courageous
- We Are Personally Responsible
- We Have Fun
We are looking for a very upbeat Front Desk Associate to undertake all receptionist and clerical duties at the front desk. You will be the "face" of the company for all visitors or guests and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with minor concerns and provide our members with accurate information. The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities include but are not limited to:
Greet and welcome guests.
Answer questions and address member concerns
Answer incoming calls and redirect them as necessary.
Monitor & Stock Inventory Drinks/Bars
Keep front desk clean and presentable with all necessary material.
We Do the Right Thing We Are Inspired to Serve We are Courageous We Are Personally Responsible We Have Fun
Requirements
- Proven experience as a front desk receptionist
- Familiarity with office machines such as fax, printer, scanner
- Proficient in Microsoft Office
- Excellent communication skills
- Good organization abilities.
- Problem-solving skills
- Top Notch Customer Service Skills
- Multitasking is a must
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