Customer Service

4 weeks ago


Portland, United States Johnson Air Full time

**Customer Service**

Sales Portland, Oregon Minimum Experience **Mid-level** Johnson Air Products is an HVAC Wholesale Distributor / Manufacturers Rep in business for almost 75 years.

The primary duty is to function in a sales role for all Johnson Air Products customers. Phone volume is high, must be able to multi-task, take care of customer needs and thrive in a fast paced, high-volume environment.

Specifically, this individual will be responsible to initiate, obtain, maintain and promote sales of both stock and non-stock materials, goods and services that are offered by Johnson Air Products.

Customer Service Salespeople work closely with the Sales Manager, Account Managers and Inside Salespeople.

**Specific Duties & Responsibilities:**

* Promote new business as well as maintain and grow existing business

* Write orders, return goods authorizations, credits and submittals

* Be willing to learn and utilize all computer and software programs that are required to effectively function as a Customer Service Salesperson

* Promote new and add-on products with all customers

* Write will call orders for stock and non-stock products for customers

* Generate quick quotes for all customers

* Coordinate deliveries

* Attend company sales training events as needed or required by management

**Preferences Include:**

* Light commercial and residential HVAC product sales

* Wholesale and retail sales experience

* General HVAC product knowledge

* HVAC field experience welcomed

* Two years customer service

* Mechanical aptitude

**Requirements:**

* Proficient in Microsoft Office Applications

* Effective verbal and written communication skills

* Strong time management skills

* Must be able to pass pre-employment drug test

**Benefits Include:**

* Competitive Salary

* Medical / dental insurance (after 60 days)

* Group Life, Short & Long-term disability

* 401k with company match

* Excellent PTO package

Location Portland, Oregon Minimum Experience Mid-level



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