Customer Service Representative

2 weeks ago

Portland, United States Absolute Heating and Cooling Full time

**Customer Service Representative**

Absolute Air Services is Portland, CT’s expert heating and cooling company. We offer heating and air conditioning services in and around Portland.

Absolute Air believes that great home services start with expertly trained staff who share our vision for superior quality work and unique solutions for all of our customers. Absolute's mission is to provide the highest level of service by building tremendous value through engaging and compelling employee and customer experiences.

The Customer Service Representative works as the primary liaison between our customers and our HVAC field service technicians and sales professionals.

**Responsibilities**:

- To cheerfully answer the phone and assist customers with booking appointments for service techs, following up on jobs, selling products and/or services, and handling basic customer issues.
- Convert incoming customer calls into booked service appointments.
- Deliver call scripts with an authentic cadence; be clear, compelling and personable.
- Respond to customer requests, resolving issues and promoting the brand.
- Be professional and establish customer rapport, encouraging repeat business.
- Participate in training to boost booked calls and practice outbound calling.
- Adhere to the company’s plan for resolving customer complaints quickly and favorably.
- Maintain and update customer database with complete and accurate information.

**The ideal Customer Experience Representative must have**:

- The ability to work Monday thru Friday and a rotational Saturday.
- Excellent communication, organizational and interpersonal skills.
- A polished and professional demeanor.
- Self-motivation and discipline.
- An ambitious and competitive nature.
- Highly evolved customer service skills.
- A working knowledge of Microsoft office and computer savvy competence.

**The eligible Customer Experience Representative will receive**:

- Hourly rate depending on experience + on call pay.
- Benefits: See below
- Potential for monthly bonuses/commissions.
- Comprehensive, paid training.
- On-going training and mentorship.

**Requirements**:

- Ability to commute to the office daily.
- Ability to work from home with WIFI for the on-call shift.
- Minimum of three years of customer service experience.

**Job Type**: Full-time

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Medical, Dental, and Vision insurance

**Shift**:

- Day shift
- Morning shift

**Weekly day range**:

- Monday to Friday
- Rotating weekends

**Work setting**:

- In-person
- Office

Pay Rate: $18-$25 per hour

Pay: $18.00 - $25.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 3 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- Call center
- In-person
- Office

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Providence Health & Service Full time

    Customer Service Representative Access at Home Medical Equipment Portland OR The Home Medical Equipment Care Specialist II provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and de Customer Service Representative, Customer Service, Medical Equipment, Technical Support, Representative,...

  • Customer Service Representative

    1 month ago

    Portland, United States Providence Health & Service Full time

    Customer Service Representative Access at Home Medical Equipment Portland OR The Home Medical Equipment Care Specialist II provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and de Customer Service Representative, Customer Service, Medical Equipment, Technical Support, Representative,...

  • Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Arrow Sanitary Service Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2011-OPF Main Ofc time typeFull time posted onPosted 5 Days Ago job requisition idR-45065 ****Job Title**** Customer Service Representative****Primary Location**** Portland, Oregon****Employee Type**** Employee****Job...

  • Senior Customer Service Representative

    4 weeks ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00 am to 5:00 pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access S Customer Service Representative, Customer Service, Medical Equipment, Representative, Senior, Retail,...

  • Senior Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Providence Service Full time

    DescriptionSenior Customer Service Representative- HME Access- Portland, OregonSchedule: Full Time, Day Shift, M-F (8:00am to 5:00pm)The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. This position ensures that patient account...

  • Senior Customer Service Representative

    4 weeks ago

    Portland, United States Providence Service Full time

    Description Senior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00am to 5:00pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. The...

  • Customer Service Representative

    2 weeks ago

    Portland, United States Providence Health & Service Full time

    Job DescriptionCustomer Service Representative - Access at Providence Home Services OregonSchedule: M-F, 8:30 or 9am, with occasional rotating Saturday shift Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home...

  • Associate Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Providence Service Full time

    DescriptionAssociate Customer Service Representative- Providence Home Services- OregonSchedule: Full Time/ Days working Monday- FridayThe Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products,...

  • Customer Service Representative

    1 week ago

    Portland, United States TriMet Public Transportation Full time

    As a Customer Service Representative, you will perform customer contact work for TriMet within the responsibilities assigned to the Customer Service Department. This position requires being onsite four (4) days per week. Ensure a commitment to safety Customer Service, Customer Service Representative, Representative, Office Supervisor, Retail, Transportation,...

  • Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Qonten Full time

    **Customer Service Representative** | Wed, 03 Nov :56:20 GMT LFC Entertainment is hiring an experienced Customer Service Representative to support our sales organization by qualifying and responding to inbound sales leads and conducting outbound sales efforts. Inbound and outbound calling. Presenting and explaining insurance products and benefits packages...

  • Representative - Customer Service>

    2 days ago

    Portland, United States Wesco Full time

    Wesco - 2345 NW 31st Ave [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...

  • Representative - Customer Service

    2 months ago

    Portland, United States WESCO International Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates Customer Service, Representative, Customer, Manufacturing, Retail

  • Customer Service Representative

    1 month ago

    Portland, United States Albertsons Companies Full time

    A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting caree Customer Service Representative, Customer Service, Representative, Retail, Grocery

  • Customer Service Representative

    4 weeks ago

    Portland, United States Inclusively Full time

    Inclusively is partnering with a leading broadband connectivity company and cable operator to hire a Customer Service Rep 1, Mobile Billing- Onsite. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** ABOUT INCLUSIVELY: Inclusively is a digital tech platform that connects candidates with disabilities, who...

  • Customer Service Representative

    4 weeks ago

    Portland, United States Inclusively Full time

    Inclusively is partnering with a leading broadband connectivity company and cable operator to hire a Customer Service Rep 1, Mobile Billing- Onsite. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** ABOUT INCLUSIVELY: Inclusively is a digital tech platform that connects candidates with disabilities, who...

  • Customer Service Representative

    3 weeks ago

    Portland, United States Organically Grown Company, Inc. Full time

    ** Customer Service Rep** **Job Category****:** Sales **Requisition Number****:** CUSTO01014 Showing 1 location **Job Details** **Description** Organically Grown Company (OGC), the Northwests largest independent distributor of fresh, organic produce, is hiring a Customer Service Representative. OGC operates 24-7, and the Sales departments responsibility and...

  • Customer Service Representative

    3 weeks ago

    Portland, United States MyKelly Full time

    Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Representative to work at a premier laboratory in NW Portland. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Hours: Mon - Fri 9 am...

  • Customer Service Representative

    4 weeks ago

    Portland, United States The LaSalle Group Full time

    LaSalle Network is currently partnered withthe nation's largest independent provider of home and alternate site infusion services.Our client is currently hiring aCustomer Service Representativeto support their growing business and new clients. Customer Service Representative Responsibilities : Maintain competence and use critical thinking skills to...

  • Customer Service Representative

    4 weeks ago

    Portland, United States Navy Times Full time

    Customer Service Representative At a glance Location: US-OR-Portland Posted: 02/10/2022 Closing: 03/09/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the...

  • Customer Service Representative

    4 weeks ago

    Portland, United States CLYNK Full time

    **Customer Service Representative** CLYNK is a circular economy solutions provider. We make it easy for retailers, brands, redemption operators and everyday people to do the right thing through our consumer-centric “bag-drop” technology solutions. We are the fastest growing mode of beverage container recycling and the most requested option by consumers....