CLM Technical Consultant

3 weeks ago


Menlo Park, United States CapLeo Global Full time

Title: CLM Technical ConsultantLocation:Duration:CLM Technical ConsultantEssential Duties and ResponsibilitiesDrive requirements and use case DocuSign CLM sessions with the business stakeholdersTranslate and document user requirements into functional specifications and present them in easy-to-read process/data flowsAnalyze DocuSign CLM issues as a systems Admin, troubleshoot complex contract workflows and issues, document recommended fixes, and have the expertise of how to resolve efficientlyLead, manage, and drive tickets to a resolution out of ServiceNow and JIRACommunicate to stakeholders with clarity and transparencyPerform training sessions for stakeholders, users, and technical teams as neededLead multiple, concurrent projects to ensure quality and on-time deliveryQualificationsBachelor's degree in the field of computer science or a similar technical areaOverall, more than 5 years of software development and Support experience3+ years of DocuSign CLM Admin experience in designing and troubleshooting is a mustOrder Management, Legal and P2P domain/functional knowledge is preferredKnowledge with JIRA, ServiceNow, SalesforceExperience in the agile development cycle, running multiple sprints and leading a team to test & deliver business initiativesStrong expertise in business process management, technology architecture point-of-views, tool evaluation, roadmap definition & business partnershipExcellent critical thinking, problem-solving, and analytical skills with attention to detail.Strong verbal and written communication skills including the ability to effectively collaborate with a diverse group of people.Self-starting, ability to work with minimal direct supervision; takes ownership.Ability to effectively prioritize and execute tasks in a high-pressure environment and must be able to manage multiple requests at the same time.Strong team player: the ability to lead peers in the accomplishment of common goals.Must be capable of collecting information from multiple sources and integrating the information to find creative ways to meet the business needs.#J-18808-Ljbffr

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