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Marketing & Communications Specialist

2 months ago

Portland, United States Shriners Children's Full time

Company Overview:

Shriners Childrens is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview:

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Marketing and Communications Specialist for our Portland facility. Would you like to use your marketing and communications skills in an environment that furthers Shriners Children's mission to provide the highest quality care to our pediatric patients and their families? Then this position may be for you

The Marketing & Communications Specialist provides a wide range of support to the Manager/Director including, but not limited to, writing, digital content management (website and social media), internal and external communications, photography, video and some graphic design.

Responsibilities:

Strategic Communications

  • Write and post content for SHC websites, location intranet and social media channels
  • Research, create and write patient stories and other content to support marketing, donor relations and business development
  • Create digital content and execute location and system-wide strategy
  • Assist Manager/Director with internal communications where applicable
  • Organize and facilitate hospital tours related to Marcom events and programs
  • Follow AP style and SHC identity standards
  • Research, write and distribute press releases and media advisories

Collaborative Communications

  • Organize and facilitate hospital tours related to MarCom events and programs
  • Acts as media escort within facility
  • Manage and/or facilitate patient ambassador programs
  • Assist Manager/Director with Shriners International temple relations
  • Work with other departments and medical staff to solicit stories
  • Assist with planning and implementation of facility education, informational, social and special events such as public celebrations, celebrity and VIP visits and others as requested
  • Ensure confidentiality and patient privacy during tours, events and media visits
  • Present to Shriners International temples, community organizations or groups as directed by Manager/Director

Departmental Support

  • Manage multiple projects
  • Upload photos, videos and consents to Digital Assets Management system
  • Research media outlets and maintain current media contact list, using media monitoring platform
  • Encourage enthusiasm, positive morale and teamwork among employees
  • General office duties including, but not limited to, answering phones, filing, inventory of marketing collateral, meeting minutes


Qualifications:

Experience:

  • 1 year of marketing/communications/public relations required
  • 1 year of writing and editing experience required
  • Correct use of spelling, grammar and punctuation required
  • Media relations experience required
  • Ability to management multiple projects required
  • MS Office Suite proficiency required
  • Experience with social media content management systems such as Hootsuite required
  • Salesforce Marketing Cloud/email marketing CRM experience preferred
  • Adobe Creative Cloud knowledge preferred
  • Bilingual skills (English + second language) preferred

Education:

  • Bachelors degree in Marketing/Communications, Public Relations or Journalism required

In addition to the experience and educaitno requirements, the ideal candidate will possess the following abilities and competencies:

  • Self-starter
  • Customer-service-minded
  • Detail-oriented
  • Comfortable engaging with kids and their parents
  • Willing to thoroughly read lengthy documents
  • Prefers low supervision
  • Comfortable making phone calls
  • Comfortable being independent at events in assigned role

Current full Covid vaccination status is required