Helpdesk Support Technician Tier 2

1 week ago

Columbus, United States MIDWEST MOTOR SUPPLY CO Full time

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Helpdesk Support Technician Tier 2 for our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture. Responsibilities Responsible for addressing technology related issues for both internal and external customers. Providing exceptional support and issue resolution across the organization Installs, supports, and maintains the operation of the PC's, MSTARS, all peripherals, and applications for all end users. Uses helpdesk software that provides the means to document issues with all information pertinent to issue reporting and resolution. Qualifications A+ and N+ Certifications or plan to achieve within 12 months. Experience in Windows 10 desktop administration, maintenance, and troubleshooting Experience with Windows Active Directory administration, Microsoft Exchange User administration, client remote access solutions, and telecom administration. Ability to communicate with co-workers, supervisors, managers, sales representatives, other internal personnel, and outside vendors. Ability to handle contiguous calls for extended periods of time. Hours: Monday - Thursday, 1:00pm - 10:00pm, Friday, 12:00pm - 9:00pm Pay rate: $22.00 Additional Information We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify. Equal Opportunity Employer, including disability/vets

  • Helpdesk Support Technician Tier 2

    1 month ago

    Columbus, United States MIDWEST MOTOR SUPPLY CO Full time

    Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Helpdesk Support Technician Tier 2 for our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic,...

  • Helpdesk Support Technician Tier 2

    3 weeks ago

    Columbus, United States MIDWEST MOTOR SUPPLY CO Full time

    Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Helpdesk Support Technician Tier 2 for our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic,...

  • Helpdesk Support Technician Tier 2

    1 month ago

    Columbus, United States Kimball Midwest Full time

    Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Helpdesk Support Technician Tier 2 for our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic,...

  • Tier-1 Helpdesk Specialist

    3 days ago

    Columbus, Ohio, United States Intellinetics, Inc. Full time

    Intellinetics is seeking a self-starting, goal-oriented person who is ready to accelerate their professional journey by stepping in to fill the role of Tier-1 Helpdesk Specialist at Intellinetics. You will be joining a high-performance, high-growth team with a leading digital transformation solutions company recently named #162 of the top 500 in "The...

  • Helpdesk Technician

    1 month ago

    Columbus, United States Tentek, Inc. Full time

    Job DescriptionJob DescriptionRole: Support TechnicianLocation: Columbus, OHDuration: 12+ monthsWork Type: On-site and B - Shift 2pm to 10.30pm ESTThe Line Support Technician is responsible for maintaining the overall stability of Tier I (Production Critical) Line Applications and equipment by following documented processes to return to normal operations or...

  • Help Desk

    3 weeks ago

    Columbus, United States Insight Global Full time

    Must Haves:3+years’ experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issuesExperience troubleshooting Windows 10 OS and Windows 11 OS.Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devicesExperience supporting users both over the phone remotely, and in personWorked on a...

  • Help Desk

    4 days ago

    Columbus, United States Insight Global Full time

    Must Haves:1+years’ experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issuesExperience troubleshooting Windows 10 OS and Windows 11 OS.Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devicesExperience supporting users both over the phone remotely, and in personWorked on a...

  • Help Desk

    3 weeks ago

    Columbus, United States Insight Global Full time

    Must Haves:3+years’ experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issuesExperience troubleshooting Windows 10 OS and Windows 11 OS.Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devicesExperience supporting users both over the phone remotely, and in personWorked on a...

  • Help Desk

    4 weeks ago

    Columbus, United States Insight Global Full time

    Must Haves:3+years’ experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issuesExperience troubleshooting Windows 10 OS and Windows 11 OS.Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devicesExperience supporting users both over the phone remotely, and in personWorked on a...

  • Help Desk

    4 weeks ago

    Columbus, United States Insight Global Full time

    Must Haves:3+years’ experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issuesExperience troubleshooting Windows 10 OS and Windows 11 OS.Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devicesExperience supporting users both over the phone remotely, and in personWorked on a...

  • Help Desk

    1 day ago

    Columbus, United States Insight Global Full time

    Must Haves:1+years' experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issuesExperience troubleshooting Windows 10 OS and Windows 11 OS.Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devicesExperience supporting users both over the phone remotely, and in personWorked on a Windows...

  • Help Desk

    4 days ago

    Columbus, United States Insight Global Full time

    Must Haves:1+years’ experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issuesExperience troubleshooting Windows 10 OS and Windows 11 OS.Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devicesExperience supporting users both over the phone remotely, and in personWorked on a...

  • Customer Service Helpdesk

    7 days ago

    Columbus, United States NESCO Inc Full time

    Work for a leading provider of customized telecom and mobile management solutions as their Customer Service Helpdesk Representative! This position is onsiteColumbus OH . We are looking for reliable individuals who work well in team environments. Apply now and begin the next steps into your new career with a company who promotes from within! This is a role...

  • IT Support Specialist Tier 3

    3 weeks ago

    Columbus, United States Ohio Transmission Corporation Full time

    Position: IT Support Specialist Tier 3 Location: Columbus, OH Job Id: 3918 of Openings: 1 Position: IT Support Specialist Tier 3 Location: Columbus, OH (Hybrid) Segment: Corporate Position responsibilities include but are not limited to: Install and configure (automate) computer hardware, software, network equipment, phone equipment, printers and mobile...

  • IT Student HelpDesk

    2 weeks ago

    Columbus, United States InsideHigherEd Full time

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University,...

  • Entry Level Customer Service Tier I Support

    4 weeks ago

    Columbus, United States Kimball Midwest Full time

    Job DescriptionJob DescriptionKimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Service Tier I Support for our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales...

  • Entry Level Customer Service Tier I Support

    1 month ago

    Columbus, United States Kimball Midwest Full time

    Job DescriptionJob DescriptionKimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Service Tier I Support for our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales...

  • Entry Level Customer Service Tier I Support

    3 weeks ago

    Columbus, United States Kimball Midwest Full time

    Job DescriptionJob DescriptionKimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Service Tier I Support for our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales...

  • Help Desk Analyst 1

    3 days ago

    Columbus, United States Morph Enterprise Full time

    Job DescriptionJob Description100% on site-Columbus OH We are looking for a Tier 2 deskside support person to assist us with Hardware roll out in preparation for Windows 11 roll out (both with leveraging Windows Autopilot for new equipment and in place upgrade for equipment that can handle Windows 11).Requirements for the new position: Required...

  • Device Support Technician

    1 month ago

    Columbus, United States Sharetec Full time

    Job DescriptionJob DescriptionDescription:Sharetec is looking for a Device Support Technician to join our team!At Sharetec, we believe in the talent of our workforce. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their members to utilize on a daily basis. Not only do our...