Client Service Representative
4 weeks ago
About Broadway Veterinary Hospital opened in June 2007. The team has a combined total of 45 years of clinical experience and practices thorough and compassionate veterinary medicine, surgery, and dentistry. Recognizing that every pet is unique, we will spend the time necessary to provide the options and information needed to give your pets the best possible care at an affordable price. Pay Range: $15 - $18 DOE Hours of Operation: Monday - Friday 8am-5:30pm and Saturday 8am-2pm Anticipated schedule: 5 days a week 10am-6pm w/ rotating Saturday shifts 7:30am-2pm Position Purpose: Reporting into the Practice Manager, the Client Service Representative (CSR) provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensures appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements / Qualifications Full or part-time Ability to work on weekends High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development #J-18808-Ljbffr
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Client Service Representative
4 hours ago
Chicago, Illinois, United States Corporation Service Company Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Service Representative to join our team at Corporation Service Company. As a Client Service Representative, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesBuild Relationships: Develop and maintain strong...
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Client Service Representative
3 days ago
Chicago, United States Corporation Service Company Full timeClient Service Representative Chicago, IL (Onsite) Monday - Friday, 9:00 am-6:00 pm Are you passionate about delivering exceptional service? Us too. Were hiring a Client Service Representative for our Annual Reports Preparation & File team. Youll w Client Service, Representative, Reports, Service, Business, Client, Retail, Business Services
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Client Service Representative
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Client Services Representative
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Client Service Representative
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Client Services Representative
3 weeks ago
Chicago, United States EPITEC Full timeJOB SUMMARY FOR CUSTOMER SERVICE REPRESENTATIVE:Assist Custody Client Servicing partners manage existing settlement and fail correspondence with clientsSpecific process clean-up and management such as PIMCO claim processResearch and address client and internal issues and queriesProvide bandwidth for team leaders and managers to support cross-training...
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Client Service Representative
3 months ago
Chicago, United States Mission Wealth Full timeJob DescriptionJob DescriptionAs a Barron’s Top 100 RIA firm and voted Best Places to Work by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic Client Services Representative to join our high-performing Operations department. This is an opportunity to work a hybrid schedule AND elevate...
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Client Services Representative
3 weeks ago
Chicago, United States EPITEC Full timeEpitecPOSITION:Client Service RepresentativeJOB TYPE:W2, full time, on-going contract, PAY RATE: Pay range: $21.00 - $23.00/hr.LOCATION:Chicago, ILJOB SUMMARY FOR CUSTOMER SERVICE REPRESENTATIVE:Assist Custody Client Servicing partners manage existing settlement and fail correspondence with clientsSpecific process clean-up and management such as PIMCO claim...
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Client Service Representative
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Chicago, Illinois, United States Northern Trust Full timeAbout Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted provider of innovative financial services and guidance to individuals, families, and institutions.Our Commitment to ExcellenceWe are proud to serve the world's most...
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Client Service Representative
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Chicago, United States PSG Global Solutions Full timeDescription We're looking for a Client Service Representative , working in Banking/Finance industry in Chicago, Illinois, United States . Responsibilities: Act as the primary contact for investment management firms on domestic and/or international trade communication and settlement issues relating to client accounts held at the Bank. Be responsible for daily...
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Client Services Representative
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Chicago, Illinois, United States NinjaTrader Full timeAbout the RoleNinjaTrader is seeking a highly skilled and customer-focused Client Services Representative to join our dynamic team. As a key member of our support team, you will play a vital role in ensuring our clients receive exceptional service and support.Key ResponsibilitiesLeverage your technical expertise to resolve client support inquiries regarding...
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Client Service Representative
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Chicago, Illinois, United States Mission Wealth Full timeJob DescriptionAbout Mission WealthMission Wealth is a leading provider of 360-degree wealth management services to affluent families. With a strong commitment to excellence and a passion for delivering exceptional client experiences, we are seeking a highly skilled and motivated Client Services Representative to join our team.Key ResponsibilitiesProvide...
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Client Service Representative
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Chicago, Illinois, United States Blank Label Full timeAbout Blank LabelBlank Label is a leading custom menswear brand dedicated to revolutionizing the way men shop for clothing. Our mission is to make custom the new standard for every male shopper, providing a unique and personalized experience that sets us apart from traditional retail.Our TeamWe're a team of passionate and driven individuals who are committed...
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Client Service Representative
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Chicago, United States Marquee Event Group Full timeFind A Location Please enter a street, city, or ZIP code. ** Client Service Representative - Chicago - Chicago** **Job Description** Client Services Representative (CSR) Marquee Event Rentals is the premier Event Planning Company. Marquee combines great people and products to provide our customers with more event expertise and the deepest inventory in the...
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Chicago, United States Old National Bank Full timeOverview Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through...
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Market Client Service Representative
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Chicago, United States Old National Bank Full timeOverview: Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through...
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Client Service Representative II
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Chicago, United States Canon Full timeAbout our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwave Client Service, Representative, Solutions, Service, Manufacturing, Retail
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Custody, Client Service, Representative
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Chicago, United States Northern Trust Full timeCustody, Client Service, Representative Apply locations: Chicago, IL time type: Full time posted on: Posted Yesterday job requisition id: R131295 About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide...
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Veterinary Client Service Representative
3 days ago
Chicago, Illinois, United States Heartland Veterinary Partners Full timeAbout Heartland Veterinary PartnersAt Heartland Veterinary Partners, we are dedicated to providing exceptional care to our patients and their owners. Our team of experienced veterinarians and support staff work together to deliver high-quality medical services in a compassionate and caring environment.Job SummaryWe are seeking a highly skilled and...
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Client Support Representative
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Chicago, United States Diamond Heritage Inc Full time $45,000 - $55,000Job DescriptionJob DescriptionWe are a prominent sales and business development firm in the Chicago area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we’ve seen exceptional growth and success, which highlights...
