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Clerk, Customer Service

4 months ago

Traverse City, United States Motherson Full time
Job Description

TRAVERSE CITY, MICHIGAN

Customer Service Clerk

POSITION SUMMARY

The Customer Service Clerk will perform supporting functions to the Customer Service Department. Working the backend of the process in creating shipping paperwork, conducting dock audits and scheduling trucks for shipment.

Your tasks.
  • Schedule trucks for shipments per 'Truck Schedule' in PLEX
  • Process all shipping documentation and conduct all dock audits
  • Electronically file shipping documentation.
  • Enter manual purchase orders into the work queue.
  • Schedule scrap shipments.
  • Receive all indirect invoices into Plex for payment.
  • Other duties as assigned
  • Comply with the environmental work instructions applicable to their job position.
  • Report any deviation on the environmental operational controls established and communicate improvement initiatives.
  • Participate in toolbox talks.
  • Perform specific assignments as instructed by supervisor.
Your profile.
  • Education and Experience:
    • High School Diploma or GED
  • Skill/ knowledge requirements:
    • 2 years experience with Microsoft office Products (i.e. Excel)
    • 2 years experience with Office 365 (e-mail) or like platform.
    • Must demonstrate professionalism at all times both internally and externally.
  • Working Conditions:
    • 50% time spent in Office
    • 50% time spent on Warehouse.
What we offer.
  • The position is a regular active, full time role with competitive total rewards.
  • We are a EOE Minorities/Women/Disabled/Vets/VEVRAA Federal contractor.


About Us

Motherson is a multinational, people-focused enterprise serving a diversified industry range with a broad range of products and services, and is one of the 22 largest automotive suppliers worldwide. With facilities spread across 41 countries and the strength of 135,000 employees, the company has a truly global environment where diversity and inclusion drive our culture. PKC Group , a member of Motherson Group is a trusted partner in the global commercial vehicle wiring harness industry. We provide our customers, leading industry expertise with a full-service concept of design capabilities and deliver tailored, cost-efficient solutions to them. Our unique know-how in managing the complexity of customized products and the ability to integrate into the customers operating environment provides a competitive advantage to our customers. If you are passionate about making an impact, we invite you to be part of our team.