Customer Service Lead
4 weeks ago
The Lead will supervise the day-to-day activities of the Department Customer Service Representatives as well as support the department staff and customers. ESSENTIAL DUTIES AND RESPONSIBILITIES Train, coach, discipline and review employees in the Domestic Customer Service Department as well as the Receptionist. Develop new hire and ongoing training for Representatives, working with HR and Training Department. Update job knowledge by participating in educational opportunities and sharing the information with team members. Improve customer service quality by studying, evaluating, and re-designing processes to streamline department functions. Answer customers’ inquiries via e-mail and phone, assist Customer Service Representatives as necessary to meet customer needs. Communicate effectively with customers, sales representatives and distributors. Communicate effectively with production manager and provide updates on any orders’ change. Manage multiple projects in a cross team environment. Process claims for customers. Recommend products, services, and provide technical support to customers. Recommend potential products and services to management by collecting customers’ information and analyzing customers’ needs. This list is not intended to be all-inclusive. Employees may perform other related duties as assigned. Qualifications and Requirements Must be at least 18 years of age. Technical aptitude is a plus. Experience in an engineering or manufacturing environment preferred. Strong computer skills and knowledge of Microsoft Office. Ability to effectively communicate with customers, sales representatives and distributors while maintaining a positive attitude. Detail oriented and well organized. Experience 2+ years’ experience in a similar role. Physical Requirements Must have the ability to sit at a desk using a computer for 8 or more hours per day; stand, kneel, walk and bend as required throughout the work day to accomplish various tasks. Must be able to lift, pull, push or carry various light weight files or tools (approximately 1-10 pounds) and process accordingly. Career Path Opportunities Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person #J-18808-Ljbffr
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Customer Service Lead
2 weeks ago
St Charles, United States MOD Pizza Full timeMOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...
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Customer Service Lead
1 week ago
St Charles, United States MOD Pizza Full timeMOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...
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Customer Service Lead
4 days ago
Saint Charles, Missouri, United States MOD Pizza Full timeAbout MOD PizzaMOD Pizza is a fast-growing restaurant chain that's passionate about serving high-quality pizzas in a welcoming environment. We're looking for a skilled Customer Service Lead to join our team and help us deliver exceptional customer experiences.Key ResponsibilitiesSet the tone for the shift by maintaining a positive and welcoming atmosphere...
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Customer Service Representative
3 months ago
St Charles, United States Newco Coffee Full timeJob Type Full-time Description Newco Enterprises is a leading manufacturer of commercial coffee machines that has been brewing up innovations for 50 years. Founded in 1974, Newco has grown from humble beginnings into an industry leader known for its commitment to quality and customer satisfaction. Our state-of-the-art, climate-controlled manufacturing...
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Customer Service
2 weeks ago
St Charles, United States Hawk Ford of St Charles Full timeOur Large Auto Dealership is growing and looking for a Customer Service Representative! Responsibilities: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner. - Handle a high volume of incoming calls and emails from customers, ensuring accurate and efficient communication. -...
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HVAC Service Technician
2 weeks ago
St. Charles, United States Service Experts Full timeWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Top Pay for Top...
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Customer Service Mechanic
1 month ago
St Charles, United States Craftsmen Industries Full timeAbout Craftsmen Industries Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design...
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Food Service
2 weeks ago
St Charles, United States Orchard Farm School District Full timeOrchard Farm School District is looking for a team member to join our Food Service Provider, CHARTWELLS as a Kitchen Lead. Essential Duties and Responsibilities: Provides quality customer service by providing one-on-one attention to detail. Oversees and participates in the preparation and service of food and beverage items in accordance with company...
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Customer Service Lead
1 month ago
St Louis, Missouri, United States Zips Car Wash Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a positive experience for all guests.ResponsibilitiesWelcome and...
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Customer Service Representative II
2 months ago
St Charles, United States Ensign-Bickford Industries Full timeThis opportunity is located within our AFB International business, the global science and technology leader in pet food palatability. We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and consumption. Job Description Summary Responsible for assuring both...
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Customer Service Representative
3 months ago
St Charles, United States Staff My Agency Full timeMike Skelton - State Farm Agency, located in St. Charles, MO is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of...
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Account Services Representative
3 weeks ago
St Louis, Missouri, United States Customer Direct Full timeAccount Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As an Account Specialist, you will be responsible for providing subscription accounting services for a broad array of print and digital publications on behalf of business, consumer, professional, and scientific...
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Customer Service Representative
3 weeks ago
St Charles, United States Circle K Full timeCircle K - 5952 S Highway 94 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
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Customer Service Lead
2 weeks ago
St Louis, Missouri, United States MOD Pizza Full timeMOD Pizza is seeking a talented and motivated individual to join our team as a Restaurant Leadership Position. As a key member of our leadership team, you will be responsible for directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You will lead the making of pizzas for the veggie pilers, the...
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Lead Customer Service Rep
1 month ago
St Louis, United States BJC HealthCare Full timeServes as the lead for customer service representatives. Directs the patient flow process for the customer service team. Coordinates day-to-day operations in respective areas. Assists in training new staff. Provides reports on specific areas of respo Customer Service, Lead, Operations, Service, Retail, Healthcare
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Automotive - Customer Service Representative
3 weeks ago
St Charles, United States Complete Auto Body & Repair Full timeSt. Louis Post Dispatch "Top Workplace Award Winning" Complete Auto Body and Repair is a family of companies based in North County and St. Charles County that strive to bring you a one stop "Complete Experience". Our companies include five locations for Complete Auto Body & Repair, A2B Towing, Bolin Towing, A&A Towing Services and JNBS Motorz car sales. Our...
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Customer Service Retention Associate
4 weeks ago
St Charles, United States Evercare Protection Full timeOverview: As a Customer Service Retention Associate, you will play a crucial role in ensuring customer satisfaction and loyalty through effective communication and problem-solving skills. Your primary responsibility will be to engage with customers who are at risk of leaving our services, understand their concerns, and provide solutions that align with...
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Store Customer Service Specialist
1 week ago
St Charles, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
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Customer Service Lead
4 weeks ago
St Peters, United States MOD Pizza Full timeMOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...
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Customer Service Representative, Evenings
4 weeks ago
St Charles, United States Circle K Full timeCircle K - 6105 Mexico Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...