Customer Service

2 weeks ago


St Charles, United States Hawk Ford of St Charles Full time
Our Large Auto Dealership is growing and looking for a Customer Service Representative

Responsibilities:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Handle a high volume of incoming calls and emails from customers, ensuring accurate and efficient communication.
- Assist customers with product information, pricing, and order placement.
- Utilize phone etiquette skills to create a positive customer experience during interactions.
- Upsell products and services to customers based on their needs and preferences.
- Perform data entry tasks accurately and efficiently to update customer records and maintain databases.
- Conduct outbound calling campaigns to follow up with customers or promote special offers.

Qualifications:

- Fluent in English with excellent verbal and written communication skills.
- Strong customer service skills with the ability to empathize, listen attentively, and provide effective solutions.
- Proficient in data entry and computer navigation, including knowledge of Microsoft Office Suite.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Bilingual in Spanish is a plus, as well as proficiency in other languages.
- Previous experience in a customer service role is preferred.

Benefits:
  • Medical plans
  • Dental plans
  • Vision
  • Life insurance paid by employer
  • 401k Retirement plan & Employer match
  • Paid Vacation
  • Paid Personal Days
  • Paid Holidays
  • Employee Assistance Program (Family)


Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
  • Customer Service Lead

    4 weeks ago


    St Charles, United States Natoli Engineering CO Inc Full time

    The Lead will supervise the day-to-day activities of the Department Customer Service Representatives as well as support the department staff and customers. ESSENTIAL DUTIES AND RESPONSIBILITIES Train, coach, discipline and review employees in the Domestic Customer Service Department as well as the Receptionist. Develop new hire and ongoing training for...


  • St. Charles, United States Service Experts Full time

    Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Top Pay for Top...


  • St Charles, United States Staff My Agency Full time

    Mike Skelton - State Farm Agency, located in St. Charles, MO is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of...


  • St Charles, United States Newco Coffee Full time

    Job Type Full-time Description Newco Enterprises is a leading manufacturer of commercial coffee machines that has been brewing up innovations for 50 years. Founded in 1974, Newco has grown from humble beginnings into an industry leader known for its commitment to quality and customer satisfaction. Our state-of-the-art, climate-controlled manufacturing...


  • St Louis, Missouri, United States Customer Direct Full time

    Account Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As an Account Specialist, you will be responsible for providing subscription accounting services for a broad array of print and digital publications on behalf of business, consumer, professional, and scientific...


  • St Charles, United States Circle K Full time

    Circle K - 5952 S Highway 94 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • St Charles, United States Craftsmen Industries Full time

    About Craftsmen Industries Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design...

  • Customer Service Lead

    2 weeks ago


    St Charles, United States MOD Pizza Full time

    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...


  • St Charles, United States MOD Pizza Full time

    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...


  • St Charles, United States Complete Auto Body & Repair Full time

    St. Louis Post Dispatch "Top Workplace Award Winning" Complete Auto Body and Repair is a family of companies based in North County and St. Charles County that strive to bring you a one stop "Complete Experience". Our companies include five locations for Complete Auto Body & Repair, A2B Towing, Bolin Towing, A&A Towing Services and JNBS Motorz car sales. Our...


  • St Charles, United States Evercare Protection Full time

    Overview: As a Customer Service Retention Associate, you will play a crucial role in ensuring customer satisfaction and loyalty through effective communication and problem-solving skills. Your primary responsibility will be to engage with customers who are at risk of leaving our services, understand their concerns, and provide solutions that align with...


  • St Charles, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • St Charles, United States Circle K Full time

    Circle K - 6105 Mexico Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • St Charles, United States Ensign-Bickford Industries Full time

    This opportunity is located within our AFB International business, the global science and technology leader in pet food palatability. We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and consumption. Job Description Summary Responsible for assuring both...


  • St Charles, United States FedEx Full time

    FedEx - JobID: PDX_FEC_08F8BD55-78C1-4B01-82D7-A5EB8A2DF8DA_241300 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...


  • St. Augustine, Florida, United States Gate Fuel Service Full time

    About the Role:The GATE Fuel Service team is seeking a highly motivated and customer-focused individual to join our Express Wash operations as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and friendly experience for our guests.Key Responsibilities:Address...

  • Front Desk

    5 months ago


    St Charles, United States Goldfish Swim School Full time

    Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree...


  • St Charles, United States On The Run Convenience Full time

    On The Run Convenience - 1401 S 5Th St - [Retail Associate / Team Member] As a Retail Customer Service Rep @ On The Run Convenience, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many different areas to help maintain high standards for store...


  • St Charles, United States On The Run Convenience Full time

    On The Run Convenience - 2311 Upper Bottom Rd - [Retail Associate / Team Member] As a Retail Customer Service Rep @ On The Run Convenience, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many different areas to help maintain high standards for store...

  • Account Specialist

    3 weeks ago


    St Louis, Missouri, United States Customer Direct Full time

    Account Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As a key member of our Customer Direct team, you will be responsible for providing exceptional customer service and ensuring the accurate and timely processing of customer payments.Key Responsibilities:Process customer...