Customer Service
1 month ago
Responsibilities:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Handle a high volume of incoming calls and emails from customers, ensuring accurate and efficient communication.
- Assist customers with product information, pricing, and order placement.
- Utilize phone etiquette skills to create a positive customer experience during interactions.
- Upsell products and services to customers based on their needs and preferences.
- Perform data entry tasks accurately and efficiently to update customer records and maintain databases.
- Conduct outbound calling campaigns to follow up with customers or promote special offers.
Qualifications:
- Fluent in English with excellent verbal and written communication skills.
- Strong customer service skills with the ability to empathize, listen attentively, and provide effective solutions.
- Proficient in data entry and computer navigation, including knowledge of Microsoft Office Suite.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Bilingual in Spanish is a plus, as well as proficiency in other languages.
- Previous experience in a customer service role is preferred.
Benefits:
- Medical plans
- Dental plans
- Vision
- Life insurance paid by employer
- 401k Retirement plan & Employer match
- Paid Vacation
- Paid Personal Days
- Paid Holidays
- Employee Assistance Program (Family)
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
-
Customer Service Representative
4 months ago
St Charles, United States Staff My Agency Full timeMike Skelton - State Farm Agency, located in St. Charles, MO is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of...
-
Customer Service Representative
4 months ago
St Charles, United States Newco Coffee Full timeJob Type Full-time Description Newco Enterprises is a leading manufacturer of commercial coffee machines that has been brewing up innovations for 50 years. Founded in 1974, Newco has grown from humble beginnings into an industry leader known for its commitment to quality and customer satisfaction. Our state-of-the-art, climate-controlled manufacturing...
-
Customer Service Representative
2 months ago
St Charles, United States Circle K Full timeCircle K - 5952 S Highway 94 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
1 week ago
St Charles, United States Bema Incorporated Full timeCustomer Service Representative Bema Incorporated, a recognized leader in the flexible packaging industry, is looking for an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. Bema encourages innovation from its associates, employs the latest technology and has aggressive expansion plans. ...
-
Customer Service Representative
1 week ago
St Charles, United States Bema Incorporated Full timeCustomer Service RepresentativeBema Incorporated, a recognized leader in the flexible packaging industry, is looking for an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. Bema encourages innovation from its associates, employs the latest technology and has aggressive expansion...
-
HVAC Service Technician
1 month ago
St. Charles, United States Service Experts Full timeWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Top Pay for Top...
-
Customer Service Mechanic
2 months ago
St Charles, United States Craftsmen Industries Full timeAbout Craftsmen Industries Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design...
-
Customer Service Lead
1 month ago
St Charles, United States MOD Pizza Full timeMOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...
-
Automotive - Customer Service Representative
1 month ago
St Charles, United States Complete Auto Body & Repair Full timeSt. Louis Post Dispatch "Top Workplace Award Winning" Complete Auto Body and Repair is a family of companies based in North County and St. Charles County that strive to bring you a one stop "Complete Experience". Our companies include five locations for Complete Auto Body & Repair, A2B Towing, Bolin Towing, A&A Towing Services and JNBS Motorz car sales. Our...
-
Customer Service Retention Associate
1 week ago
St Charles, United States Evercare Protection Full timeOverview: As a Customer Service Retention Associate, you will play a crucial role in ensuring customer satisfaction and loyalty through effective communication and problem-solving skills. Your primary responsibility will be to engage with customers who are at risk of leaving our services, understand their concerns, and provide solutions that align with...
-
Customer Service Retention Associate
2 months ago
St Charles, United States Evercare Protection Full timeOverview: As a Customer Service Retention Associate, you will play a crucial role in ensuring customer satisfaction and loyalty through effective communication and problem-solving skills. Your primary responsibility will be to engage with customers who are at risk of leaving our services, understand their concerns, and provide solutions that align with...
-
Customer Service Retention Associate
3 weeks ago
St Charles, United States Evercare Protection Full timeOverview: As a Customer Service Retention Associate, you will play a crucial role in ensuring customer satisfaction and loyalty through effective communication and problem-solving skills. Your primary responsibility will be to engage with customers who are at risk of leaving our services, understand their concerns, and provide solutions that align with...
-
Customer Service Security Officer
4 days ago
St Charles, United States Securitas Security Services USA Full timeCustomer Service Security Officer As a Security Officer with Securitas you will be responsible for the security and safety of property and personnel. You will be trained on all site-specific policies and procedures, providing excellent customer servi Security Officer, Customer Service, Officer, Security, Service, Retail
-
Store Customer Service Specialist
1 month ago
St Charles, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Representative, Evenings
2 months ago
St Charles, United States Circle K Full timeCircle K - 6105 Mexico Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative II
3 months ago
St Charles, United States Ensign-Bickford Industries Full timeThis opportunity is located within our AFB International business, the global science and technology leader in pet food palatability. We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and consumption. Job Description Summary Responsible for assuring both...
-
Customer Service Representative, FT Overnights
3 weeks ago
St Charles, United States Circle K Full timeCircle K - 3401 Truman Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Front Desk
6 months ago
St Charles, United States Goldfish Swim School Full timeAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree...
-
Customer Service Representative
4 weeks ago
St. Augustine, Florida, United States Gate Fuel Service Full timeAbout the Role:The GATE Fuel Service team is seeking a highly motivated and customer-focused individual to join our Express Wash operations as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and friendly experience for our guests.Key Responsibilities:Address...
-
Retail Customer Service
2 months ago
St Charles, United States On The Run Convenience Full timeOn The Run Convenience - 2311 Upper Bottom Rd - [Retail Associate / Team Member] As a Retail Customer Service Rep @ On The Run Convenience, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many different areas to help maintain high standards for store...