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intune specialist
2 months ago
Randstad US - Intune Specialist - Boston, Massachusetts Category: Computer and Mathematical Occupations Reference: 1065392 Job Summary: Looking for an Intune Specialist in the Boston office 2-3 days a week. Job Type: Contract Salary: $30 - $35 per hour Work Hours: 8 AM to 4 PM Education: Associates Responsibilities: User Support: Provide first-level support to end-users encountering problems with Intune devices, applications, and policies. Endpoint Enrollment: Assist with the enrollment of new devices into Intune, ensuring they are configured correctly for company use. Application Management: Help users with installing, updating, and troubleshooting applications deployed through Intune. Security Policies: Assist in implementing and troubleshooting security policies, including conditional access and compliance settings. Profile Configuration: Aid in setting up user profiles, email accounts, and device settings in compliance with organizational requirements. Remote Troubleshooting: Provide remote assistance to resolve technical issues on Intune-managed devices. Documentation: Maintain detailed records of support interactions, resolutions, and common issues to create a knowledge base. User Training: Educate end-users on best practices for using Intune-managed endpoints and applications. Collaboration: Collaborate with Tier 3 support team for complex issues that require escalation. Qualifications: Education: Associates Skills: Technical Support #J-18808-Ljbffr