Information Technology Support Administrator

1 week ago


Boston MA United States Talent Groups Full time

We are seeking an experienced IT Support Specialist to join our team in a healthcare setting.

The ideal candidate will possess a strong technical background, excellent communication skills, and a commitment to providing exceptional customer service.


Minimum of 5 years of IT support or help desk experience in a healthcare or hospital environment.

Strong understanding of network technologies, including LAN, WAN, and VPN.


Proficiency in Microsoft Office Suite, Exchange, and O365 products (Outlook, Word, Excel, PowerPoint, Access, SharePoint, OneDrive, Intune, Teams, Azure AD, MFA authenticator, and VPN).


Hands-on experience with the following technologies:

  • Active Directory / Microsoft Azure
  • Microsoft Windows 10
  • Microsoft Server Operating Systems (2008 - 2016)
  • Remote support software (e.g., Bomgar)
  • Computer hardware, servers, PCs, laptops, printers, and peripherals
  • Basic understanding of IT security measures and networking concepts.Basic mobile support experience for Apple iOS and Android devices.Excellent communication and writing skills.


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