Patient Access Representative

1 month ago


Southfield, United States PRIDE Health Full time

Patient Access Representative

Pride Health is hiring a Patient Access Representative for one of its clients in Michigan. This is a part-time role.

This is a 2-month contract to hire with competitive pay and benefits.

Location Southfield - Michigan (48075)

Length of Assignment 2 months (CONTRACT TO POSSIBLE)

Shift Monday to Friday 8:00 AM -12:00 PM Part-time

Pay range - $16 - $18 per hour.

Job Summary

The main function of a patient access representative is to act as the liaison between the organization and the customer/patient. They will provide product education and handle various questions while ensuring a positive customer service experience.

Job Duties

  • Act as a liaison between clients, the customer base, and patients.
  • Resolve routine customer requests with products or services via inbound, and outbound calls, or the Internet.
  • Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
  • Inquire, clarify, and confirm customer requirements and understanding of the solution.
  • Provide additional customer education and information as needed.
  • Qualify and establish inbound new customers requesting client's products and services.
  • Work in multiple databases to research complex issues and questions.
  • Notify clients of test results in a timely and accurate manner.
  • Review test forms for accuracy and report any discrepancies.
  • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.

Requirements

  • High school diploma or equivalent experience.
  • Bachelor's degree preferred.
  • Previous experience in customer service preferred.
  • Knowledge of Microsoft Office.
  • Strong verbal and written communication.
  • Courteous with a strong customer service orientation.
  • Understanding of medical terminology used in clinical settings.


  • Southfield, United States Pride Health Full time

    Patient Access RepresentativePride Health is hiring a Patient Access Representative for one of its clients in Michigan. This is a part-time role. This is a 2-month contract to hire with competitive pay and benefits.Location – Southfield - Michigan (48075)Length of Assignment – 2 months (CONTRACT TO POSSIBLE)Shift – Monday to Friday – 8:00 AM -12:00...


  • Southfield, United States Pride Health Full time

    Patient Access RepresentativePride Health is hiring a Patient Access Representative for one of its clients in Michigan. This is a part-time role. This is a 2-month contract to hire with competitive pay and benefits.Location – Southfield - Michigan (48075)Length of Assignment – 2 months (CONTRACT TO POSSIBLE)Shift – Monday to Friday – 8:00 AM -12:00...


  • Southfield, Michigan, United States Actalent Full time

    Job Title: Patient Access RepresentativeJob Summary:The Patient Access Representative will serve as the liaison between the organization and the customer/patient, providing product education and handling a wide variety of questions while ensuring a positive customer service experience.Key Responsibilities:Act as a liaison between the customer base and...


  • Southfield, Michigan, United States Mindlance Full time

    Job Summary:The Patient Access Representative will serve as the primary point of contact between Mindlance and our customers/patients. This role requires strong communication and interpersonal skills to provide exceptional customer service and support.Key Responsibilities:• Act as a liaison between customers/patients and our organization to resolve...


  • Southfield, United States Pride Health Full time

    Please review the following job description for the Patient Service Representative role we discussed on call. If you have any further questions or need additional assistance, feel free to reach out to me, your acknowledgment will help ensure that we are aligned and can proceed accordingly.Title: Patient Service Representative- Part-timeLocation –...


  • Southfield, Michigan, United States Actalent Full time

    Job Title: Patient Access Representative IJob Summary: We are seeking a Patient Access Representative I to act as a liaison between our organization and customers/patients. The successful candidate will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.Key Responsibilities:Act as a liaison...


  • Southfield, Michigan, United States Pride Health Full time

    Patient Access Representative Job DescriptionPride Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will serve as the liaison between our organization and our customers/patients, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Resolve...


  • Southfield, Michigan, United States PRIDE Health Full time

    Patient Access RepresentativePride Health is seeking a Patient Access Representative to join its team in Michigan. This is a part-time role with a competitive pay and benefits package.Job SummaryThe Patient Access Representative will serve as the liaison between the organization and patients, providing product education and handling various questions while...


  • Southfield, Michigan, United States PRIDE Health Full time

    Patient Access Representative Job DescriptionWe are seeking a highly skilled Patient Access Representative to join our team at PRIDE Health. As a Patient Access Representative, you will play a critical role in ensuring seamless communication between our organization and our patients.Key Responsibilities:Provide exceptional customer service to patients and...


  • Southfield, Michigan, United States Pride Health Full time

    {"Job Title": "Patient Access Representative", "Job Summary": "At Pride Health, we are seeking a Patient Access Representative to act as a liaison between our organization and our customers/patients. This role requires providing product education and handling various questions while ensuring a positive customer service experience.", "Key Responsibilities":...


  • Southfield, Michigan, United States Pride Health Full time

    Patient Access RepresentativePride Health is seeking a skilled Patient Access Representative to join its team in Michigan. This is a part-time role with a competitive pay and benefits package.Location – Southfield - Michigan (48075)Length of Assignment – 2 months (CONTRACT TO POSSIBLE)Shift – Monday to Friday – 8:00 AM -12:00 PM – Part-time Pay...


  • Southfield, Michigan, United States Cynet Systems Full time

    Job Summary:As a Patient Access Representative at Cynet Systems, you will serve as a liaison between our customers and patients, resolving routine requests and providing exceptional customer service. Your strong communication skills and medical terminology knowledge will enable you to effectively address customer inquiries and provide accurate information....


  • Southfield, Michigan, United States JobRialto Full time

    Job Summary:The Patient Access Representative plays a vital role in ensuring a seamless experience for our customers and patients. As a liaison between our organization and the customer base, you will provide product education, resolve customer inquiries, and maintain a positive customer service experience.Key Responsibilities:Act as a liaison between...


  • Southfield, Michigan, United States JobRialto Full time

    Job Summary:The Patient Access Representative plays a vital role in ensuring a positive customer experience by acting as a liaison between the organization and the customer/patient. This role requires strong communication skills, product knowledge, and the ability to resolve customer inquiries in a timely and professional manner.Key Responsibilities:Act as a...


  • Southfield, United States Cynet Systems Full time

    Job Description: Responsibilities: ct a liaison between, the customer base and patients. Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet. Speak with customers in a courteous, friendly, and professional manner using protocol procedures. Inquire, clarify, and confirm customer requirements and...


  • Southfield, United States Actalent Full time

    Job Title: Patient Access Rep IJob DescriptionSummary: The main function of a patient access representative is to act as the liaison between the organization and the customer/patient. They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.PART TIME POSITION: 8am-noon M-FJob...


  • Southfield, United States Actalent Full time

    Job Title: Patient Access Rep I Job Description Summary: The main function of a patient access representative is to act as the liaison between the organization and the customer/patient. They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience. PART TIME POSITION: 8am-noon M-F Job...


  • Southfield, United States Actalent Part time

    Job DescriptionJob DescriptionJob Title: Patient Access Rep IJob DescriptionSummary: The main function of a patient access representative is to act as the liaison between the organization and the customer/patient. They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.PART TIME...


  • Southfield, Michigan, United States Wayne State University Physician Group Full time

    Job SummaryThe Patient Services Representative (PSR) plays a vital role in delivering exceptional patient experiences in an outpatient clinic setting. This dynamic individual will interact with patients, guests, families, physicians, and clinical teams to create a positive and memorable experience.Key ResponsibilitiesPerform day-to-day operations of the...


  • Southfield, United States Wayne State University Physician Group Full time

    *Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.* With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful,...