Patient Access Representative I

4 days ago


Southfield, Michigan, United States Actalent Full time

Job Title: Patient Access Representative I

Job Summary: We are seeking a Patient Access Representative I to act as a liaison between our organization and customers/patients. The successful candidate will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.

Key Responsibilities:

  • Act as a liaison between the customer base and patients.
  • Resolve routine customer requests with products or services via inbound/outbound calls or the Internet.
  • Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
  • Inquire, clarify, and confirm customer requirements and understanding of the solution.
  • Provide additional customer education and information as needed.
  • Qualify and establish inbound new customers requesting products and services.
  • Work in multiple databases to research complex issues and questions.
  • Notify clients of test results in a timely and accurate manner.
  • Review test forms for accuracy and report any discrepancies.
  • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.

About Actalent: Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion: At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

  • Southfield, Michigan, United States Actalent Full time

    Job Title: Patient Access RepresentativeJob Summary:The Patient Access Representative will serve as the liaison between the organization and the customer/patient, providing product education and handling a wide variety of questions while ensuring a positive customer service experience.Key Responsibilities:Act as a liaison between the customer base and...


  • Southfield, Michigan, United States Mindlance Full time

    Job Summary:The Patient Access Representative will serve as the primary point of contact between Mindlance and our customers/patients. This role requires strong communication and interpersonal skills to provide exceptional customer service and support.Key Responsibilities:• Act as a liaison between customers/patients and our organization to resolve...


  • Southfield, Michigan, United States Pride Health Full time

    Patient Access Representative Job DescriptionPride Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will serve as the liaison between our organization and our customers/patients, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Resolve...


  • Southfield, Michigan, United States PRIDE Health Full time

    Patient Access RepresentativePride Health is seeking a Patient Access Representative to join its team in Michigan. This is a part-time role with a competitive pay and benefits package.Job SummaryThe Patient Access Representative will serve as the liaison between the organization and patients, providing product education and handling various questions while...


  • Southfield, Michigan, United States PRIDE Health Full time

    Patient Access Representative Job DescriptionWe are seeking a highly skilled Patient Access Representative to join our team at PRIDE Health. As a Patient Access Representative, you will play a critical role in ensuring seamless communication between our organization and our patients.Key Responsibilities:Provide exceptional customer service to patients and...


  • Southfield, Michigan, United States Pride Health Full time

    {"Job Title": "Patient Access Representative", "Job Summary": "At Pride Health, we are seeking a Patient Access Representative to act as a liaison between our organization and our customers/patients. This role requires providing product education and handling various questions while ensuring a positive customer service experience.", "Key Responsibilities":...


  • Southfield, Michigan, United States Pride Health Full time

    Patient Access RepresentativePride Health is seeking a skilled Patient Access Representative to join its team in Michigan. This is a part-time role with a competitive pay and benefits package.Location – Southfield - Michigan (48075)Length of Assignment – 2 months (CONTRACT TO POSSIBLE)Shift – Monday to Friday – 8:00 AM -12:00 PM – Part-time Pay...


  • Southfield, Michigan, United States Cynet Systems Full time

    Job Summary:As a Patient Access Representative at Cynet Systems, you will serve as a liaison between our customers and patients, resolving routine requests and providing exceptional customer service. Your strong communication skills and medical terminology knowledge will enable you to effectively address customer inquiries and provide accurate information....


  • Southfield, Michigan, United States JobRialto Full time

    Job Summary:The Patient Access Representative plays a vital role in ensuring a seamless experience for our customers and patients. As a liaison between our organization and the customer base, you will provide product education, resolve customer inquiries, and maintain a positive customer service experience.Key Responsibilities:Act as a liaison between...


  • Southfield, Michigan, United States JobRialto Full time

    Job Summary:The Patient Access Representative plays a vital role in ensuring a positive customer experience by acting as a liaison between the organization and the customer/patient. This role requires strong communication skills, product knowledge, and the ability to resolve customer inquiries in a timely and professional manner.Key Responsibilities:Act as a...


  • Southfield, Michigan, United States Wayne State University Physician Group Full time

    Job SummaryThe Patient Services Representative (PSR) plays a vital role in delivering exceptional patient experiences in an outpatient clinic setting. This dynamic individual will interact with patients, guests, families, physicians, and clinical teams to create a positive and memorable experience.Key ResponsibilitiesPerform day-to-day operations of the...


  • Southfield, Michigan, United States Wayne Health Services Inc Full time

    About UsWayne Health Services Inc is a leading healthcare provider, serving over one million patients and their families annually. We are committed to advancing medical knowledge, technologies, and practices, while developing and educating the next generation of exceptional healthcare professionals.Job SummaryThe Patient Service Representative - Call Center...


  • Southfield, Michigan, United States Wayne Health Services Inc Full time

    About Us:Wayne Health Services Inc is a leading healthcare provider in the metro-Detroit community, serving over one million patients and their families annually. We are committed to advancing medical knowledge, technologies, and practices, while developing and educating the next generation of exceptional healthcare professionals.Job Summary:The Patient...


  • Southfield, Michigan, United States Access Healthcare Full time

    Job Title: Travel Nurse RN TelemetryAccess Healthcare is seeking a skilled Travel Nurse RN Telemetry to join our team in Southfield, Michigan.Job Summary:We are looking for a dedicated and compassionate Travel Nurse RN Telemetry to provide high-quality patient care in a dynamic and fast-paced environment. As a Travel Nurse RN Telemetry, you will be...

  • Travel Nurse RN ED

    1 month ago


    Southfield, Michigan, United States Access Healthcare Full time

    Travel Nursing Opportunity in Southfield, MichiganAccess Healthcare is seeking a skilled travel nurse to join our team in Southfield, Michigan. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care in the Emergency Department.Job RequirementsSpecialty: Emergency...

  • Travel Nurse RN ED

    3 weeks ago


    Southfield, Michigan, United States Access Healthcare Full time

    Job Title: Travel Nurse RN EDAccess Healthcare is seeking a skilled travel nurse RN ED to join our team in Southfield, Michigan.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNDuration: 12 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelOur travel nurse RN ED will be responsible for providing high-quality...


  • Southfield, Michigan, United States Michigan First Credit Union Full time

    Job Title: 3rd Shift Call Center RepresentativeLocation: Lathrup Village, MIWe are seeking a highly motivated and customer-focused individual to join our 24/7 Call Center team as a 3rd Shift Call Center Representative. As a key member of our team, you will be responsible for delivering exceptional service to our members, resolving issues, and providing...


  • Southfield, Michigan, United States Anderson Agency Full time

    About the RoleWe are seeking a motivated and self-driven Sales Representative to join our team at the Anderson Agency. As a Sales Representative, you will be responsible for contacting warm clients, strategizing with mentors and carriers, and helping clients choose the best insurance options for their needs.Key Responsibilities:Contact warm clients to...


  • Southfield, Michigan, United States Henry Ford Health System Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Optical Service Representative to join our team at Henry Ford Health System. As an Optical Service Representative, you will be responsible for providing exceptional customer service, resolving patient inquiries, and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide...


  • Southfield, Michigan, United States Michigan First Credit Union Full time

    Member Service Center RepresentativeAt Michigan First Credit Union, we're seeking a highly skilled and customer-focused Member Service Center Representative to join our 24/7 Call Center team. As a key member of our team, you'll be responsible for delivering exceptional service to our members, providing solutions to their inquiries, and building strong...