Mortgage Servicing Specialist

3 weeks ago


Dallas, United States Southwest Funding Full time

JOB DESCRIPTION:

Record and manage daily transactions in Loan Vision Accounting system and Encompass Loan Origination System

Onboard and manage customer mortgage and escrow accounts

Handle billing by producing monthly mortgage statements

Respond to Operations and Investor requests for pay histories

Manage customer inquiries via email and phone

Manage receivables from customers and investors

Reconcile borrower mortgage and escrow accounts

Comply with Escrow Analysis requirements

Manage the transfer of servicing:

Produce and send Goodbye letters

Will be contact person for Company Held Loans on repurchases and sales

Handle final reconciliations

Respond to communication from customers via telephone and email

Assist in monthly closing duties: Accruals, calculations, reconciliations, etc.

Assist The Company in implementing upgrades to accounting processes and automation.

Other duties and special projects as needed.

QUALIFICATIONS:

Loan Vision

Encompass

Isolved

Excellent Microsoft Office skills (Excel, Word). Strong with formulas, Pivot tables, V-Lookup, etc.

Accounting experience required. Experience with much of the above job description preferred.

Ability to organize and manage responsibilities.

Ability to communicate effectively.


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