Senior Internal Auditor

4 weeks ago

Dallas, United States Fay Servicing Full time

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren't loan numbers - they're homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Come join us on our journey to serve our customers and be the leader in our industry We are currently looking for a Senior Internal Auditor to join our team

Reporting to the VP, Internal Audit, the Senior Internal Auditor will plan, execute, and report on compliance and operational audits. The role will assist in evaluating processes and identifying risks, to assess and test the design and effectiveness of mitigating internal controls, using data analysis where appropriate. The position will analyze results and provide improvement recommendations.

Additionally, the role will execute audits with sufficient quality to support conclusions and in alignment with approved audit methodologies. The position will establish and maintain stakeholder relationships, for effective communication and collaboration.

What you will do for Fay:

  • Conduct internal operational, and compliance audits
  • Perform audit planning to develop an understanding of the specific risks to be evaluated
  • Partner to develop appropriate audit scope, approach, and testing plan to achieve audit objectives
  • Conduct walkthroughs, and execute testing, to evaluate established business and system processes for control design and effectiveness
  • Assist in the development of formal written reports to communicate ongoing audit status and final results to management; make recommendations as appropriate to add value to areas audited
  • Utilize analytical and problem-solving skills to ensure audit findings and associated root causes are understood, well-defined, and presented to stakeholders with relevant guidance and recommendations that add value to areas audited
  • Coordinate and facilitate obtaining action plans for issues noted
  • Collaborate and execute post-engagement issue follow-up and validation, to ensure risks are effectively remediated
  • Uphold and ensure strict adherence to standards, policies, and procedures
  • Establish and maintain positive working relationships with stakeholders
  • Assist in training and mentoring team members
  • Develop domain knowledge of Fay's business to include an understanding of short-term goals and long-term strategies for the organization
  • Lead with broad influence through the ongoing development of relationships across the organization
  • Ensure compliance with Fay's policies, processes, and practices. Establish and sustain an operating environment with effective audits and controls to drive compliance and mitigate risk
  • Role model ethical standards, professionalism, and code of conduct
  • Establish and promote a culture that aligns with Fay's Values and Operating Principles
  • Maintain a current working knowledge of federal, state, and local regulations; establish processes to ensure knowledge transfer and application of regulatory requirements and guidelines to department(s) and teams
  • Perform other duties and responsibilities as assigned
What you will bring to Fay:
  • Bachelor's degree in Finance, Accounting, Business, or a related field
  • Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) preferred
  • 3+ years internal audit experience
  • 2+ years' experience with residential mortgage, commercial mortgage, insurance, and other financial products preferred
  • Knowledge of and skill in applying internal auditing practices and standards
  • Working knowledge of risk and control concepts
  • Working knowledge of mortgage-related activities preferred
  • Strong skills in MS Word, Excel, and PowerPoint
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Collaborative work style; high team-orientation
  • Open to change; agile; high learning capacity
  • Strong analytical skills coupled with sound judgment
  • Strong problem-solving abilities
  • Ability to analyze and interpret data to identify opportunities and propose solutions
  • Strong attention to detail; strong compliance orientation; high quality of work product
  • Ability to prioritize and leverage effective time management skills to meet deadlines
  • Self-directed; ability to proactively ask questions and surface issues/concerns
  • Professional maturity, integrity, and ability to maintain confidential data and information
  • Strong business acumen; strong fiscal and technical aptitude


Diversity, Equity, and Inclusion are deeply embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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