Customer Service

2 months ago

Tallahassee, United States AccountantsWorld Full time

Are you an organized, detail-oriented professional with a passion for operational efficiency and customer service? We're looking for a Printing & Shipping Operations Associate to join our CAVU payroll team. In this essential role, you'll ensure the smooth and accurate delivery of payroll documents to our clients, playing a key part in our company's continued success.What will you be doing?Oversee Printing and Shipping Operations: Manage the end-to-end process of printing, packaging, and shipping payroll documents, ensuring everything runs on schedule and with precision.Drive Process Improvement: Continuously evaluate and enhance our printing and shipping workflows to boost efficiency, reduce costs, and elevate overall performance.Maintain Quality Control: Implement rigorous quality checks to guarantee the accuracy of printed materials and ensure compliance with regulatory standards and company policies.Manage Inventory: Keep a close eye on inventory levels of printing supplies, packaging materials, and shipping resources, ensuring we're always well-stocked.Coordinate with Vendors: Work with external printing and shipping vendors to ensure timely service and delivery.Deliver Outstanding Customer Service: Collaborate with our customer service team to address any client inquiries or issues related to printing and shipping, ensuring a top-notch client experience.Ensure Compliance and Security: Uphold data protection regulations and implement security measures to protect sensitive information throughout the printing and shipping process.What are we looking for?We're seeking candidates who bring:Proven Experience: A strong background in managing printing and shipping operations, ideally in payroll, financial services, or a related industry.Technical Proficiency: Familiarity with printing and shipping software, systems, and equipment.Compliance Knowledge: An understanding of data protection regulations and experience in implementing security protocols.Key Qualities:Organizational Excellence: Exceptional organizational and time management skills, with a sharp attention to detail.Problem-Solving Skills: The ability to think on your feet and make sound decisions under pressure.Communication Savvy: Strong interpersonal skills, with the ability to work effectively with both internal teams and external vendors.Customer-Centric Approach: A dedication to delivering exceptional service and ensuring client satisfaction.Why Apply?Here's why you should consider applying:Growth Opportunities: Be part of a growing company where your contributions truly make a difference.Collaborative Environment: Work with a supportive team that values innovation and continuous improvement.Impactful Role: Play a key role in delivering essential services to our clients, ensuring their success.Please Note: Due to high interest in this role, we may close applications early. Don't miss out-apply today

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