Future Opening: Member Services Representative
2 months ago
Member Services Representative
Athletic Society West Lake Village - Thousand Oaks
Future Opening: Member Services Representative
Part Time • Athletic Society West Lake Village - Thousand Oaks
Reports to:
Manager
Requirements:
Proficient reading and writing skills
Computer Skills
Responsibilities:
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings
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