Client Service Representative
4 weeks ago
Circle C Animal Hospital is a well-established, full-service, small animal veterinary hospital providing comprehensive medical, surgical and dental care.We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with localspecialists when advanced diagnostic procedures are required.Our facility includes a well-stocked pharmacy, in-hospital surgery suite, in-house x-ray capabilities, a closely supervised hospitalization area,as well as intensive care and isolation units.AtCircle C Animal Hospitalwe strive to offer not only sound advice, but also optimal veterinary care, thus allowing you the enjoyment of your companion for a maximum number of years. Our job is not only to treat your pet when he or she isn't feeling well, but also to help you learn how to keep your best friend happy and healthy.Position PurposeReporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.Client Service Representative CompetenciesPatience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results . Sharing ideas and being open to others ideas.Communicating : Conveying patient visit outcomes to clients and teammates to ensure successful client care applying excellent written and verbal skills.Active Listening: Following the expressed wishes of teammates and clients .Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.Processes cash, checks, charge card payments and credit account payments.Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.Assists in the updating of client/patient files, as needed.Prepares and sends client correspondence.Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.Performs a backup of the computer system on a regular basis, as directed.Performs and oversees the performance of posting daily business.Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.Answers incoming telephone calls applying proper telephone etiquette.Presents clients with medications, instructions, new client kits and any other take home items.Handles emergency situations with great care, patience, and following established clinic policies and procedures.Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.Requirements / Qualifications Full or part-timeAbility to work on weekendsHigh school diploma or equivalentPrevious veterinary experience preferredClient satisfaction references preferredPractices OSHA safety techniques including proper PPEBenefits Offered Paid time offHealth insurance; dental insurance; vision insuranceRetirement benefits or accountsBonus incentiveFlexible work schedulesCareer and professional development#J-18808-Ljbffr
by Jobble
-
Client Service Representative
3 weeks ago
Austin, United States VCA Animal Hospitals, Inc. Full timeLocation: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative. Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets! We believe in caring Client Service, Representative, Service, Client, Animal Care, Retail
-
Client Service Representative
2 weeks ago
Austin, United States Mission Wealth Management LP Full timeJob DescriptionJob DescriptionAs a Barron’s Top 100 RIA firm and voted Best Places to Work by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic Client Services Representative to join our high-performing Operations department. This is an opportunity to work a hybrid schedule AND elevate...
-
Client Services Representative
2 weeks ago
Austin, United States The HT Group Full timeLocation: Austin Type: Contract to Hire Job #18586 Salary: $19.50 USD The HT Group is partnering with an established insurance provider here in North Central Austin who is looking for a Client Services Representative II to assist their team! The ideal candidate will have prior customer service experience, excellent communication skills and must be tech...
-
Client Services Representative
1 month ago
Austin, United States Marquee Event Group Full timeDescription: Client Services Representative (CSR) Interested in growing your career in the event industry? Marquee Event Rentals is the premier Event Rental Company. Marquee combines great people and products to provide our customers with more event expertise and the deepest inventory in the industry. Our passionate team of experts are 100% committed to...
-
Client Service Representative III
2 hours ago
Austin, United States National Western Life Insurance Company Full timeEssential Functions * Provides Exceptional Customer Service * Offers comprehensive support on our company's products * Responsible for maintaining complete and accurate internal documentation that meets regulatory and compliance with company standards * Identify customer's needs, research issues and provide solutions * De-escalate situations involving...
-
Austin, United States Austin Firm Full timeThe role of the Entry Level AT&T Client Service Representative is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time ensuring effective communication within the market on...
-
Client Service
4 weeks ago
Austin, United States Solarus Medical Full timeCOMPANY OVERVIEW: Solarus Medical is an 18-year old HME/DME company that specializes in serving the needs of Pediatric clinics providing nebulizers to support children’s with serious breathing conditions. WE HAVE A GREAT CULTURE! A family owned business with high quality people, an excellent customer service model and we focus on taking care of our people....
-
Client Representative
4 weeks ago
Austin, United States Summit Strive Consulting Full timeJob DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...
-
Sales and Marketing Representative
4 weeks ago
Austin, United States City Ambulance Service Full timeSales and Marketing Representative (1099 Employee) **Job Description**: A sales and marketing representative is someone who provides assistance to the Business Development and Marketing Department in terms of handling and carrying out different business strategies and other important duties in the company. Maintaining existing relationships with clients is...
-
Entry Level Client Representative
2 weeks ago
Austin, United States Coastal Solutions Full timeJob DescriptionJob DescriptionWe are in search of dynamic and ambitious candidates who possess exceptional interpersonal skills to join our uniquely individualistic team. If you're enthusiastic, competitive, and enjoy engaging with people, we want to connect with you!As a Client Representative, you will play a pivotal role in delivering top-notch...
-
Entry Level Client Representative
2 weeks ago
Austin, United States Coastal Solutions Full timeJob DescriptionJob DescriptionWe are in search of dynamic and ambitious candidates who possess exceptional interpersonal skills to join our uniquely individualistic team. If you're enthusiastic, competitive, and enjoy engaging with people, we want to connect with you!As a Client Representative, you will play a pivotal role in delivering top-notch...
-
Client Service Associate
3 days ago
Austin, United States Hilltop Holdings Full timeJob DescriptionHilltopSecurities is currently looking to hire a Registered Client Service Associate. Based on the candidate's location preference, this role can be performed at our Austin or San Antonio location. This role will provide support for several financial advisors and assist in servicing a large client base that is continually growing....
-
Customer Service Representative
2 days ago
Austin, United States Austin Vet Care at Metric Full timeDescription Position at Austin Vet Care at Metric Austin Vet Care at Metric seeks a Customer Service Representative to join our talented and friendly team! We are looking for an exceptional individual who has strong client service skills and who thrives within a busy, friendly team. The primary responsibility of the Client Service Representative is to...
-
Client Service Associate
1 week ago
Austin, United States Hilltop Holdings Full timeJob DescriptionHilltopSecurities is currently looking to hire a Registered Client Service Associate. Based on the candidate's location preference, this role can be performed at our Austin or San Antonio location. This role will provide support for several financial advisors and assist in servicing a large client base that is continually growing....
-
Registered Client Service Associate
3 days ago
Austin, United States Hilltop Securities Inc Full timeJOB DESCRIPTION Position can be based out of our Austin or San Antonio location. HilltopSecurities is currently looking to hire a Registered Client Service Associate. Based on the candidate's location preference, this role can be performed at our Austin or San Antonio location. This role will provide support for several financial advisors and assist in...
-
Registered Client Service Associate
5 days ago
Austin, United States Hilltop Securities Inc. Full timeJOB DESCRIPTIONPosition can be based out of our Austin or San Antonio location.HilltopSecurities is currently looking to hire a Registered Client Service Associate. Based on the candidate's location preference, this role can be performed at our Austin or San Antonio location. This role will provide support for several financial advisors and assist in...
-
Registered Client Service Associate
6 days ago
Austin, United States Hilltop Securities Inc. Full timeJOB DESCRIPTIONPosition can be based out of our Austin or San Antonio location.HilltopSecurities is currently looking to hire a Registered Client Service Associate. Based on the candidate's location preference, this role can be performed at our Austin or San Antonio location. This role will provide support for several financial advisors and assist in...
-
Registered Client Service Associate
5 days ago
Austin, United States Hilltop Securities Inc. Full timeJOB DESCRIPTIONPosition can be based out of our Austin or San Antonio location.HilltopSecurities is currently looking to hire a Registered Client Service Associate. Based on the candidate's location preference, this role can be performed at our Austin or San Antonio location. This role will provide support for several financial advisors and assist in...
-
Customer Service Representative
2 days ago
Austin, United States STN, inc. Full timeJob DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...
-
Client Services Coordinator
1 month ago
Austin, United States Unrivaled Group Full timePosted: February 5, 2024- Location: Austin, TX - Reports to: VP of Client Services - Salary: Based on experience **Ready to apply?**: **Role Description**: As an Account Coordinator at our agency, you will be part of a talented team of Client Services leaders developing and implementing strategy, creative and marketing deliverables for world-class sports...