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Partner Relations Director

3 months ago

Cleveland, United States Eversight Full time

Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary The role of an Eversight Partner Relations Director is critical to changing the lives of people worldwide through the gift of sight. Team members in this role must demonstrate the desire and ability to learn the ins and outs of the field of eye banking and provide Eversight's unmatched level of service as a trusted partner to corneal surgeons and their staff. An appreciation of the medical field and ophthalmology, keen business acumen-particularly pertaining to the current healthcare landscape-and the desire to do good through Eversight's mission-driven work will serve team members in this role well. Fair Labor Standards Act Status: Exempt Hybrid work schedule Essential Job Functions * Develop and maintain positive relationships and partnerships with professional constituents and organizations including surgeons, researchers and surgical centers. * Manage assigned revenue and expense budget. * Provide education and technical training on new products, service lines to new and existing surgeons. * Coordinate with the Research and Innovations teams to become proficient on all new products and services that will be rolled out to physicians. * Evaluate opportunities and successfully implement strategies to increase market share in assigned service are or business development assignment. * Evaluate market data to drive performance and help Eversight in new services and product decision-making. * Educate professional constituents on best practices and principles related to eye donation and transplantation. * Collaborate and share market intelligence with operations, marketing and innovations leaders to drive service line development that ensures competitive advantage. * Collaborate with Eversight's Marketing Communications Department to develop content and materials to educate professional constituents and promote Eversight services. * Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional organizations, etc. * Participate in the planning and implementation of special events designed to build relationships and drive business development. * May supervise and oversee daily activities of other team members. * Demonstrate a commitment to the Mission and Values of Eversight. * Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in related field preferred. Experience: 5-7 years of related experience. Leadership and healthcare experience required. Experience with high-level customer contacts required. One or more years of experience and comfort with interacting with surgeons and staff in and out of the operating room. Skills: Ability to develop strong client relationships and build valued and trusted partnerships with professional constituents. Ability to manage multiple tasks simultaneously and independently define priorities based on organizational goals and objectives. Excellent oral and written communication skills. The ability to interact effectively with people within and outside of the organization. Ability to analyze data to determine actions and achieve expected outcomes. Good problem-solving skills. Knowledge: After hire, successful completion of Partner Relations Surgical Certified Training. Valid driver's license required with ability to travel globally if necessary. This position includes up to 25% travel within the United States for conferences, surgeon meetings and more. Benefits: * Medical, dental and vision insurance * Generous paid time off * 403(b) retirement plan with company match * Tuition reimbursement * Paid parental leave & more * Hybrid work model Work Environment & Physical Demands Work is performed in a normal office environment with frequent short and long-distance travel. While performing the duties of this job, the employee may be required to sit for long periods of time. Will occasionally be required to lift objects up to 50 pounds. Routine use of computer, cell phone and fax. Limited noise, room temperature fluctuation and dust are possible. Use of personal vehicle is required when traveling within the service area. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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