Customer Support Specialist
1 week ago
For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth. While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special. We’re looking for a Customer Support Specialist to join our Customer Support team in Boston. As a Customer Support Specialist, you will be the human face of Workable. You will become the person customers rely on to get an important job done well. You will: advise businesses on the best way to organize their recruitment respond to user questions or issues with friendly and pragmatic advice support users when they run into trouble, utilizing a number of troubleshooting tools review job descriptions to ensure they will be successful on job boards You won't be just someone that talks to customers for us so we don't have to. Your ability to help customers succeed with their recruitment will have a direct and visible impact to Workable's bottom line. For us, outstanding customer service is a competitive advantage: By actively supporting trial customers from day one and delighting them with the speed, courtesy and diligence of our support, we win them over. By tirelessly supporting them throughout their subscription, resolving questions, or helping them adopt our more advanced features, we make them stick around long-term. By surprising them with personable and friendly service unlike anything they have experienced we turn them into evangelists of our software who rave about us on twitter and recommend us to their friends. You will be the reason we get comments like these in our email every day: "I have to say I have been so impressed with how responsive, pleasant and professional everyone with the company has been. Kudos to you and your team" In other words, you'll be doing one of the most important jobs at Workable. You will be treated as such, and equally, you'll have to live up to very high expectations. You must be: Tech-savvy , meaning that you are comfortable using modern office productivity tools and you can understand/learn our product well enough to be able to explain it to others Pleasant and patient communicator . We pride ourselves on our exceptionally friendly customer support, we communicate with respect and timeliness and we guide our users with patience and dedication Self-motivated, having a drive to carve out a career with a fast-growing tech startup Available to work hours between 9 am-5:30pm, 4 days per week from the office, with very occasional weekend hours to support our customers world-wide You should have: A college or university degree 1 to 3 years of professional experience A positive attitude and desire to help customers Bonus points if you have experience in any of the following: technical education, customer support, account management, quality assurance, software (ideally SaaS/cloud) or technology industry, writing (blog, articles, copywriting). Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer: Health & Wellness Benefits Retirement Plan Generous PTO Apple gear Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law. #J-18808-Ljbffr
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Customer Support Specialist
1 week ago
Boston, United States Midwest Startups Full timeFor over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...
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Customer Support Specialist
1 week ago
Boston, United States Workable Full timeFor over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...
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Customer Support Specialist
4 weeks ago
Boston, United States Paperless Parts Full timePaperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitability and reduced manual steps. From life-saving medical devices to critical...
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Customer Support Specialist
4 weeks ago
Boston, United States Paperless Parts Full timePaperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitability and reduced manual steps. From life-saving medical devices to critical...
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Customer Support Specialist
3 weeks ago
Boston, United States Workable Full timeFor over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...
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Customer Support Specialist
3 weeks ago
Boston, United States Workable Full timeFor over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...
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Customer Support Specialist
2 weeks ago
Boston, United States Workable Full timeFor over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...
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Customer Support Specialist
2 weeks ago
Boston, United States Workable Full timeFor over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...
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Customer Support Specialist
6 days ago
South Boston, United States Midwest Startups Full timeFor over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the worlds most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...
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Aviation Customer Service Specialist
1 week ago
Boston, Massachusetts, United States Signature Flight Support Corporation Full timeJob Summary">We are seeking an Aviation Customer Service Specialist to join our team at Signature Flight Support Corporation. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient handling of aircraft.">About the Role">The successful candidate will have excellent...
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Customer Service Support Specialist
6 days ago
Boston, Massachusetts, United States beBee Professionals Full time $30,000 - $45,000In the ever-evolving world of customer service, beBee Professionals seeks a highly skilled and dedicated individual to join our Boston-based team as a Customer Service Support Specialist.Key Responsibilities:Provide exceptional support to customers by answering inquiries via phone, email, or chat, ensuring prompt resolution to their concerns.Maintain...
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Customer Support Specialist
5 days ago
Boston, United States MeetFrank Full timeWe are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance,...
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Customer Support Specialist
1 week ago
Boston, United States MeetFrank Full timeWe are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance,...
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Customer Engagement Specialist
6 days ago
Boston, Massachusetts, United States Capital One Careers Full timeWe are seeking a Customer Engagement Specialist to join our team at Ink Block Cafe in Boston, Massachusetts.This role is an excellent opportunity for individuals who thrive on building connections and having meaningful conversations with people. As a Customer Engagement Specialist, you will be the face of Capital One, introducing customers to our...
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Customer Support Specialist
1 week ago
Boston, United States Attensi AS Full timeWe are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance,...
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Medical Imaging Specialist
2 days ago
Boston, Massachusetts, United States HealthCare Support Full timeHealthcare Support is a leading provider of healthcare staffing solutions, seeking an experienced Medical Imaging Specialist to join their team in Boston, Massachusetts. This 13-week contract offers a unique opportunity for professionals to develop their skills and advance their careers.About the Role:We are looking for a highly skilled Medical Imaging...
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Customer Support Specialist
1 week ago
Boston, United States Attensi Full timeWe are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance,...
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Administrative Support Specialist
1 week ago
Boston, United States State of Massachusetts Full timeThe Massachusetts Department of Public Health (DPH) is seeking Contracted Administrative Support Specialist to provide exceptional customer service and support to licensees and stakeholders. Key responsibilities include processing license application Support Specialist, Contractor, Administrative, Support, Public Health, Contract, Business Services
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Radiology Specialist
1 week ago
Boston, Massachusetts, United States HealthCare Support Full timeBoston Radiology Travel PositionHealthcare Support is seeking a skilled Radiology Specialist to join their team for a travel assignment in Boston, Massachusetts.Job Summary:We are looking for a highly qualified Radiology Specialist with experience in Cat Scan and CT procedures.The ideal candidate will have a strong background in angiograms and a high skill...
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Customer Support Specialist
6 days ago
New Boston, United States Ohio Department of Commerce Full timeCustomer Support Specialist (CSS) Position Overview Are you an experienced administrative professional eager to start a rewarding career in public service? Join Opportunities for Ohioans with Disabilities (OOD) as a Customer Support Specialist, where you will support our Vocational Rehabilitation (VR) professionals. Your responsibilities may include...
