Claims Risk Manager

2 weeks ago

St Petersburg, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Claims Risk Manager to join our growing team.

The Claims Risk Manager is responsible for managing the claims department in keeping with agency and individual goals. This position will analyze incoming claims, provide Loss Control and Risk Management services to potential and current clients.

Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammatesnot employees. We prioritize health, family, and businessin that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.

Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks. We are driven to set goals high and aim even higher.

General Responsibilities:

  • Manage claims department; develop and manage internal procedures
  • Develop training program and train new Producers on claim related processes, premium/loss summaries, Experience Mod Software (Smart Comp)
  • Develop and maintain client service plans - emphasis on claims, risk management and loss control
  • Coordinate with Profit Center Leader on carrier loss ratios and profit-sharing contracts
  • Develop a client follow-up plan to be implemented and monitored within the claims department
  • Focus on workers compensation and casualty claims for current clients and producer prospects
  • Client and Prospect Presentation for claims review and risk management solutions
  • Respond to all claims related feedback from customers and carriers
  • Review and complete loss premium summaries for current accounts
  • Create or direct the creation of insured-specific claims-related reports
  • Other claims-related functions
  • All other duties assigned
Required Qualifications:
  • 3 or more years of experience in Multi-line Property and Casualty Insurance
  • High School Diploma or General Education (GED) required
  • Knowledge of advanced insurance products and pricing tools
  • Adept in technical skills, including word processing, Excel and internet-based rating programs
  • Knowledge of "Applied Systems"
  • Must be curious, analytical, creative, able to problem solve, competitive, and detailed oriented
What we offer:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Discretionary Time Off (DTO) Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan
  • Tuition Reimbursement and Student Loan Repayment Assistance
  • Mental Health Resources


We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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