Retail Customer Service Team Member

4 weeks ago

Fort Myers, United States Michaels Stores Full time

Store - FORT MYERS-DANIELS PKWY, FL

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

  • Help customers shop, locate products, and provide them with solutions
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production
Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires
  • Retail and/or customer service experience preferred
Physical Requirements

Work Environment
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings


Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

To review a comprehensive list of benefits, please visit Michaels Benefits

CO, CT, WA and RI only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI.

  • Retail Customer Service Team Member

    2 weeks ago

    Fort Myers, United States Michaels Stores Full time

    Store - Fort Myers-Forum, FL We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help...

  • Service Team Member

    1 month ago

    Fort Myers, United States Michaels Stores Full time

    Store - Fort Myers-Forum, FL - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties Team Member, Customer Service, Retail, Merchandise, Store

  • Retail Customer Service Team Member-2

    4 weeks ago

    Fort Worth, United States Michaels Stores Full time

    Store - DFW-LAKE WORTH, TX We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help...

  • Retail Team Member

    3 days ago

    Fort Lauderdale, United States Fitlife Foods Full time

    Job DescriptionJob DescriptionAbout Company:Working with Fitlife is your choice and we value that decision. Our mission is to feed your journey and to help you become the best version of yourself. We want to understand your someday goals, your five-year goals, your one-year goal, your one-month goal, and ultimately, your purpose. By helping you understand...

  • Retail Team Member

    2 weeks ago

    Fort Lauderdale, United States Fitlife Foods Full time

    Job DescriptionJob DescriptionAbout Company:Working with Fitlife is your choice and we value that decision. Our mission is to feed your journey and to help you become the best version of yourself. We want to understand your someday goals, your five-year goals, your one-year goal, your one-month goal, and ultimately, your purpose. By helping you understand...

  • Customer Service Representative

    2 months ago

    Fort Myers, United States Nora Rodriguez - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Nora Rodriguez State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you...

  • Customer Service Team Member

    1 month ago

    Fort Walton Beach, United States Michaels Stores Full time

    Store - Fort Walton Beach, FL We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help...

  • Retail Customer Service

    2 months ago

    Fort Lauderdale, United States EZCORP Full time

    We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus...

  • Cashier / Stock / Sales Team Member

    2 weeks ago

    Fort Myers, United States Total Wine & More Full time

    Total Wine & More - JobID: oneRtfwF [Retail Associate / Team Member] As a Retail Associate, you will: Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services; Perform cashier functions and follow minor policy while completing customer transactions; Participate in wine, spirits, and...

  • Restaurant Team Member

    3 weeks ago

    North Fort Myers, United States Papa John's Pizza Full time

    Deliver quality products and services to our customers (and make sure they meet Papa Johns standards). Make pizzas. Take orders. Be a cashier when needed. Team Member Qualities:Hard-working. Team-oriented. Friendly. Honest. Great customer service sk Team Member, Restaurant, Retail

  • Customer Service Representative

    2 months ago

    Fort Myers, United States Ann Clark - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Opportunity for advancementROLE DESCRIPTION:As a team member with Ann Clark Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...

  • Retail Customer Service

    1 week ago

    Fort Lauderdale, United States EZCORP Full time

    Address: 2751 Davie Blvd. Ft. Lauderdale, Florida 33312 Brand: Value Pawn & Jewelry Pay range is based on experience from $13.50 per hour to $15.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service...

  • Retail Customer Service

    2 months ago

    Fort Lauderdale, United States EZCORP Full time

    Address: 2751 Davie Blvd. Ft. Lauderdale, Florida 33312 Brand: Value Pawn & Jewelry Pay range is based on experience from $12.50 per hour to $14.0 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service...

  • Service Team Member

    5 days ago

    Fort Worth, United States MIK Full time

    Store - DFW-FT WORTH/ HULEN, TX - We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Tea Team Member, Customer Service, Retail, Merchandise, Store

  • Customer Service Representative

    2 weeks ago

    Fort Myers, United States Joel Hinman Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • SAS in Walmart

    1 week ago

    Fort Myers, United States SAS Retail Services Full time

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while,...

  • Customer Service Representative

    3 weeks ago

    Fort Myers, United States Joel Hinman - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    2 months ago

    Fort Myers, United States Joel Hinman - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    2 weeks ago

    Fort Myers, United States Personnel Response Team Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative with good mechanical instincts to join our team! This position will be answering questions from electric wheelchair users and helping them to troubleshoot electrical and mechanical malfunctions on the wheelchair.This person needs to be naturally adept at troubleshooting mechanical...

  • Customer Service Representative

    2 weeks ago

    North Fort Myers, United States Joan Russell - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Joan Russell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...