See more Collapse

Assistant Sales Manager

1 month ago

Bluffton, United States Palmetto Moon Full time
Job Details

Job Location
Hilton Head 007 - Bluffton, SC

Position Type
Full Time

Description

Position Title: Assistant Sales Manager

ROLE SUMMARY:

The Assistant Sales Manager is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered.

All Assistant Sales Managers will be accountable for executing a set of Shared Responsibilities outside of their assigned department of responsibilities. These responsibilities are specific to the day-to-day job functions and focus on driving sales results. This position is non-exempt, paid at an hourly rate.

Duties/Responsibilities:
  • Sales & Financial Performance
    • Assist Store Sales Manager in achieving sales goals and objectives
    • Perform Manager on Duty (MOD) shifts as scheduled to monitor and motivate team
    • Hold self and others to actively participate in sales driving activities (customer engagement, sales contests, learning product knowledge, etc.)
    • Monitor store labor on a daily and weekly basis, adjusting to meet plan or business needs
    • Remain informed of Key Performance Indicators (KPI's) for the store, understanding how each is impacting the business daily/weekly.
  • Customer Service
    • Provide exceptional customer service by engaging with every customer, equipping yourself with appropriate product knowledge, answering customer inquiries, and resolving issues
    • Train and coach team to offer expected level of customer service in order to drive sale performance
    • Handling customer complaints professionally, striving to resolve them promptly and satisfactorily
    • Appropriately and timely follow up to customer concerns and inquiries
  • Team Leadership
    • Assist in holding team accountable for performance expectations, specifically during Manager on Duty shifts
    • Motivate and inspire the team to achieve sales targets, deliver excellent customer service, and drive company initiatives
    • Adjust team priorities to meet goals and company/store initiatives
    • Offer on the spot coaching to team members in order to correct actions or offer training
    • Communicate employee concerns to the appropriate leadership within a timely manner
  • Talent Management
    • Take an active role in store staffing through recruiting and interviewing
    • Perform orientation and training for new team members as needed
    • Be well versed in company expectations for performance management, utilizing resources as needed
    • Appropriately coach and address associate performance through formalized process
Take an active role in year-end employee review process if or when needed
  • Product Knowledge & Visual Merchandising
    • Remain updated on key sales drives (top styles, hot buys, new product, etc.). Know where to find resources regarding product knowledge for personal use and to train and lead team.
    • Train team members on merchandise features and selling techniques
    • Ensure merchandise is displayed in accordance with visual merchandising standards and company guidelines.
  • Departments of Responsibilities
    • Clear understanding and strong execution of Shared Responsibilities in conjunction with assigned department of responsibility
    • Willingness and flexibility to perform or change departments of responsibilities as dictated by business needs or as part of personal development
  • General Leadership Responsibilities
    • Drive workplace safety with team including: safe working practices, strong and updated knowledge on emergency procedures, prompt response and reporting to customer/employee accidents, adhering to company policies regarding business scams.
    • Perform opening/closing procedures. Performing accurate safe and register counts; ensure nightly deposits are correct; maintain a secured building outside of working hours; prep team tasks, communication, and zoning as necessary; ensure store is recovered nightly.
    • Drive compliance for local, state, and federal laws including: state specific minor compliance, OSHA safety standards, timekeeping requirements, and more
Qualifications

Required Skills/Abilities
  • 2+ years of previous leadership experience, preferably in a retail setting
  • Shown motivation and delegation skills along with proven ability to hold team members accountable
  • Confident, proactive and willingness to take on workplace challenges
  • Ability to multi-task and change priorities as necessary in order to keep team focused on business needs
  • Strong verbal communication, and the ability to convey important information clearly and effectively
  • Quick decision-making and problem-solving abilities, specifically in terms of customer service
  • Ability to read key reporting and learn company POS system with standard training
Physical Requirements
  • Ability to bend, twist, stoop, stand for extended periods of time
  • Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations

We have other current jobs related to this field that you can find below

  • Assistant Sales Manager

    2 weeks ago

    Bluffton, United States Palmetto Moon Full time

    Job DetailsJob Location Hilton Head 007 - Bluffton, SC Position Type Full Time DescriptionPosition Title: Assistant Sales ManagerROLE SUMMARY: The Assistant Sales Manager is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered. All Assistant Sales...

  • Assistant Sales Advisor Manager

    1 week ago

    Bluffton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant Sales Advisor Manager - Car Wash Job  Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Sales Advisor Manager - Car Wash position at Zips Car Wash - 1008 Fording Island Rd, Bluffton, SC 29910 is the perfect position for you!  As...

  • Assistant Sales Associate Manager

    1 week ago

    Bluffton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant Sales Associate Manager - Car Wash Job  Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Sales Associate Manager - Car Wash position at Zips Car Wash - 1008 Fording Island Rd, Bluffton, SC 29910 is the perfect position for you! ...

  • Sales Manager

    2 weeks ago

    Bluffton, United States Adams Outdoor Full time

    JOB SUMMARY: To provide front line supervision to ensure individual account executives achieve assigned monthly and annual sales objectives and budgets as determined by market business plans. Further, the Sales Manager utilizes a market asset based business strategy and focus as a means to achieve annual revenue growth objectives. ESSENTIAL FUNCTIONS OF...

  • Assistant Site Manager

    4 weeks ago

    Bluffton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant Site Manager Job  Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Site Manager position at Zips Car Wash - 8250 Pinellas Drive, Bluffton, SC 29910 is the perfect position for you!  As our Assistant Site Manager, you will...

  • Assistant Site Manager

    4 weeks ago

    Bluffton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant Site Manager Job  Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Site Manager position at Zips Car Wash - 1008 Fording Island Rd, Bluffton, SC 29910 is the perfect position for you!  As our Assistant Site Manager, you will...

  • Assistant Site Manager

    5 days ago

    Bluffton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant Site Manager Job  Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Site Manager position at Zips Car Wash - 1008 Fording Island Rd, Bluffton, SC 29910 is the perfect position for you!  As our Assistant Site Manager, you will...

  • Assistant Store Manager

    2 weeks ago

    Bluffton, United States Chico's Full time

    POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer...

  • Assistant Store Manager

    2 weeks ago

    Bluffton, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Outlet Assistant Manager

    3 months ago

    Bluffton, United States The Talbots Inc. Full time

    **Outlet Assistant Manager** ** **Location:** Bluffton, South Carolina US** Job Number 14550 Bluffton, South Carolina US Full Time Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and...

  • Retail Assistant Branch Manager

    3 months ago

    Bluffton, United States Indiana Full time

    Job Description - Retail Assistant Branch Manager (063493) Your Future Starts Here! Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and...

  • Assistant Store Manager FT

    2 weeks ago

    Bluffton, United States Lids Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Store # - Mall Name: 6640 - Tanger Hilton Head General Description Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide consistent,...

  • Assistant Store Manager

    1 month ago

    Bluffton, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    2 months ago

    Bluffton, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    2 weeks ago

    Bluffton, United States Staples Full time

    Job Description As an Assistant Manager, you will be a collaborative and inclusive part of helping our customers while leading a fun, team-oriented culture. You will drive sales and customer engagement, grow services in the store, and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide...

  • Assistant Car Wash Manager

    4 weeks ago

    Bluffton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant Car Wash Manager Job  Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Car Wash Manager position at Zips Car Wash in Bluffton, SC is the perfect position for you!  As our Assistant Car Wash Manager, you will oversee the smooth...

  • Assistant Car Wash Manager

    2 weeks ago

    Bluffton, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant Car Wash Manager Job  Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Car Wash Manager position at Zips Car Wash in Bluffton, SC is the perfect position for you!  As our Assistant Car Wash Manager, you will oversee the smooth...

  • Sales Management Trainee

    2 months ago

    Bluffton, United States Enterprise Holdings Full time

    Overview Start your career with Enterprise! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of...

  • Assistant Store Manager PT

    2 weeks ago

    Bluffton, United States Lids Full time

    Lids - 6640 - Tanger Hilton Head [Team Leader] Generate Sales: Produce sales gains, by providing customer service; Provide consistent, documented appraisal of an associate's sales performance. Control Expenses: Prepare store schedules; Accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts;...

  • Assistant Store Manager

    2 weeks ago

    Bluffton, United States Chico's FAS Full time

    Assistant Store Manager - White House Black Market Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are...