Director, Software Engineering

3 weeks ago


Merrimack, United States Fidelity Investments Full time
Job Description:

The Team

Come and join the team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are a team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis.

The mission of Engineering Strategy Center of Excellence is to advocate for engineering excellence through dedication to quality, best practices, and continuous learning, while cultivating the growth and productivity of engineering talent.

We are looking for engineers who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on getting things done.

The Expertise You Have
  • Bachelor's degree or equivalent experience in Computer Science
  • 10+ years hands-on experience as a software engineer, technical lead or architect
  • Background with multiple enterprise technologies
  • Experience with Agile software delivery methodology
  • Proficiency in one or more general purpose programming languages (e.g. Java)
  • Passion for test driven development
  • Practical understanding of engineering design principles and patterns
  • Hands-on experience developing microservices and applying event-driven design
  • Experience with continuous integration and continuous deployment
  • Understanding of enterprise-scale platform architectures and non-functional requirements, such as security, performance, scalability, and resiliency
  • Familiarity with Docker/Kubernetes and container-based development and deployment practices
  • Familiarity with NoSQL (MongoDB, DynamoDB, etc)
  • Ability to trouble-shoot complex data issues across the end-to-end technology stack
  • Either hands-on AWS/Azure experience or proven desire to build cloud experience (e.g. certifications, training)
  • Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
  • Self-starter, curious, collaborative, innovative, eager to learn and guide others every day
  • Experience with cloud contact center technologies a plus
The Value You Deliver
  • Identify and help adopt engineering standards
  • Coach and mentor more junior team members
  • Write high-quality code for our applications that is reliable, scalable, and reusable
  • Understand and influence the leadership vision and make it a reality
  • Strengthen and promote the culture of innovation by setting examples
  • Find creative ways to get things done, and do them right
  • Foster a culture of best in class software engineering practices
  • Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
  • Ensure the high level of integrity in the team
  • Take ownership and accountability for determining what needs to be done


Certifications:

Category:

Information Technology

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

  • Merrimack, United States Fidelity Investments Full time

    Job Description : The Team Fidelity Investment’s Financial Investment, Communication & Operations Technology Chapter (FICOT) is actively looking for Director, Software Engineer with background in defining, architecting, and delivering enterprise grade software applications to lead the technical implementation of large initiatives following...

  • Software Engineer

    2 weeks ago


    Merrimack, United States JobRialto Full time

    Must Have's: Python, Rest API, and Object Oriented programming principals Cloud experience (AWS development, but interacting with Azure) AI expertise (Amazon Bedrock, ChatGPT) - this will be a heavy AI role so they need a candidate with strong AI foundational components knowledge that is able to build AI components Description: Asset Management Technologies...


  • Merrimack, United States Elbit Systems Full time

    We are seeking a talented Lead Embedded Software Engineer to join our dynamic team within Elbit. America Sling. Works organization. The ideal candidate will be a domain expert and have a passion for developing efficient and reliable software for embe Embedded Software Engineer, Software Engineer, Embedded, Software, Lead, Engineer, Manufacturing


  • Merrimack, United States Fidelity Investments Full time

    Job Description : We are looking for a motivated individual with proven development experience to work as a full stack software engineer and member of a development teams which builds and test business software for the Fidelity Life Insurance business. You will collaborate with team members and business partners to implement complex on-prem and cloud...


  • Merrimack, United States Fidelity TalentSource Full time

    Software Engineer in Test Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test for our Workplace Investing business unit in Westlake, TX!The Role Fidelity Investments has an opportunity for a Software Engineer in Test within our growing Team. In...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Software Engineer in Test Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test for our Workplace Investing business unit in Westlake, TX! The Role Fidelity Investments has an opportunity for a Software Engineer in Test within our growing Team. In...


  • Merrimack, United States Elbit Systems of America Full time

    Job Description We are currently recruiting for a Principal Software Engineer, but we are looking for more than an impressive skill set.  We are looking for the type of person who respects others for their knowledge, skills, and experience as individuals and as team members. If you are the type of person who has high integrity and would thrive in an...


  • Merrimack, United States Elbit Systems of America Full time

    Job Description Weare currently recruiting for aPrincipal Software Engineer,but we are looking for more than an impressive skill set. We are looking for the type of person who respects others for their knowledge, skills, and experience as individuals and as team members. If you are the type of person who has high integrity and would thrive in an inclusive...


  • Merrimack, United States Elbit Systems of America Full time

    Job Description We are seeking a talented Lead Embedded Software Engineer to join our dynamic team within ElbitAmerica SlingWorks organization. The ideal candidate will be a domain expert and have a passion for developing efficient and reliable software for embedded systems. You will work on cutting-edge projects, collaborating with cross-functional teams...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Software Engineer in Test Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test for our Workplace Investing business unit in Westlake, TX! The Role Fidelity Investments has an opportunity for a Software Engineer in Test within our growing Team. In...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Software Engineer in Test Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test for our Workplace Investing business unit in Westlake, TX! The Role Fidelity Investments has an opportunity for a Software Engineer in Test within our growing Team. In...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Software Engineer in Test Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test for our Workplace Investing business unit in Westlake, TX! The Role Fidelity Investments has an opportunity for a Software Engineer in Test within our growing Team. In...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:We are looking for a motivated individual with proven development experience to work as a full stack software engineer and member of a development teams which builds and test business software for the Fidelity Life Insurance business. You will collaborate with team members and business partners to implement complex on-prem and cloud...


  • Merrimack, United States Fidelity Investments Full time

    Job Description: EI Production Services organization is looking for a highly motivated Principal Software Engineer. You will be responsible for developing automation tooling for critical contact center applications for maintenance, upgrades, triaging, self-service tooling, and observability and deployment. In this role you will have an opportunity to...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description: Develops PL/SQL packages, functions, and stored procedures. Gathers and analyzes business requirements and provides database engineering solutions for data acquisition, data strategy implementation, and data quality and governance. Develops Data Quality Checks to validate sourced data using Oracle Enterprise Data Quality...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer in Merrimack, NH, Westlake, TX, or Durham, North Carolina! Senior Software Engineer In FFIO Market Data organization, we continually challenge the status quo, to process and deliver millions...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description: Develops PL/SQL packages, functions, and stored procedures. Gathers and analyzes business requirements and provides database engineering solutions for data acquisition, data strategy implementation, and data quality and governance. Develops Data Quality Checks to validate sourced data using Oracle Enterprise Data Quality...


  • Merrimack, United States KMC Systems Full time

    Job DescriptionJob DescriptionCompany DescriptionKMC Systems, an Elbit Systems of America company, offers an ecosystem of engineering and innovation to develop the most advanced clinical and operational solutions for leading medical device customers across a diverse range of market segments. KMC was established in Merrimack, NH, in 1980, conveying almost...


  • Merrimack, United States Fidelity TalentSource LLC Full time

    Job Description:Position Description: Builds data warehouses and cloud storage solutions using Oracle, PL/SQL, Snowflake, and S3. Develops software applications and builds a Common Risk Platform in an Amazon Web Services (AWS) Cloud environment. Designs and delivers solutions using Python, Pandas, and NumPy. Develops and supports solutions including fund...


  • Merrimack, United States Fidelity Talentsource Llc Full time

    Job Description: Position Description: Builds data warehouses and cloud storage solutions using Oracle, PL/SQL, Snowflake, and S3. Develops software applications and builds a Common Risk Platform in an Amazon Web Services (AWS) Cloud environment. Designs and delivers solutions using Python, Pandas, and NumPy. Develops and supports solutions including fund...