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2 months ago

WoodRidge, United States The Briad Group Full time
Hotel Front Desk Agent / Reception

Element by Westin

Wood Ridge, NJ

Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be:
  • Discerning & Intelligent
  • Self-Assured & Refined
  • Personally Engaged & Professionally Invested
  • Able to view Work as a Lifestyle
  • Innovative
  • Harmonious
  • Modern & Fun
Summary of Position

First impressions mean everything What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

As a Front Desk / Reception Agent, you will:
  • Work in fast-paced environment with lots of guest interaction
  • Demonstrate a true desire to satisfy the needs of others
  • Work a variety of shifts - day, night, and mid
Benefits:
  • Advancement Opportunities - We promote from within
  • Medical (for Full Time Associates)
  • 401(k)
  • Paid Vacation Time
  • Tuition Reimbursement Program
  • Flexible schedules
  • Teammate Assistance Fund
  • Stability
  • Competitive Wages
  • Fun, Energetic Work Environment
Keys to Success - Candidate Requirements
  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Must have a high school diploma or equivalent
  • An Accounting background is preferred but not required
  • Attention to detail and the ability to compile facts and figures
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
  • Ability to communicate effectively and courteously over the telephone and in person
  • Requires strong command of the English language to include speaking, reading and writing
  • In addition to general office equipment, you will regularly operate Briad systems and software


About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center.

Our mission. Create positive lifelong emotional connections with our teammates and our guests.

Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.

Apply today to become a part of the Briad Hotels Family

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.