Rental Housing Customer Service Representative
2 months ago
Description Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs.You may also assist homebuyers and homeowners with requests related to purchasing and owning a home.This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.What’s in it for you?Monday - Friday schedule with no weekend workAccess to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plansImmediate and ongoing training to support your successDiscounted Leidos stock purchase and other Employee DiscountsCompany-wide career mobility Company-sponsored Public Trust eligibility upon hireEligibility for a $3,000 referral bonusVoluntary overtime may be available based on business needsPaid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year10 paid holidays per yearRental Housing Opportunities available: Full-time (32 - 40 hours a week)Part-time (25 - 31 hours a week)11:35 am – 8:05 pm ET in Indianapolis, IN (subject to change based on customer needs) Opportunities for split shifts, upon approval of the managerBilingual (Spanish & English)As a Rental Housing Customer Service Representative, you will:Field phone calls on multifamily rental assistance requests including tenant complaints, in accordance with standard operating procedures.Provide information and resources to customers to deliver customer service excellence.Use knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests.Document customer phone communications in an internal database.To be a successful Rental Housing Customer Service Representative, you will possess:The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clientsExcellent time management skills and dependabilityExperience with MS Office (Outlook, Word, Teams)Strong written and verbal communication skills including telephone etiquetteKeyboarding proficiency of at least 40 words per minuteRequired Qualifications:High School diploma or General Educational Development (GED) certificateMinimum of 2 years of property management experience Minimum of 1 year of contact center experience or telephone customer service experience.Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigationPreferred Qualifications:Bilingual (English and Spanish), verbal and writtenExperience with HUD-subsidized multifamily apartments or public housingCall Center (Omnichannel)Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.**The pay for this position is $18-$20 per hour. **This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits.HUDFHAOriginal Posting Date:2024-11-04While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range -The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Rental Housing Customer Service Representative
2 months ago
Indianapolis, United States Leidos Full timeDescription Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family...
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Customer Service Representative
2 days ago
Indianapolis, United States Leidos Full time**Description** Leidos is seeking a full-time **Customer Service Representatives** at our FHA Resource Centers in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their _Mission to create strong, sustainable, inclusive communities and quality...
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Bilingual Customer Service Representative
2 months ago
Indianapolis, United States Leidos Full timeDescription Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable...
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Customer Service Representative
2 days ago
Indianapolis, United States Leidos Full timeDescription Leidos is seeking a full-time Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for...
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Bilingual Customer Service Representative
2 months ago
Indianapolis, United States Leidos Full timeDescription Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable...
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Bilingual Customer Service Representative
2 months ago
Indianapolis, United States Leidos Full timeDescription Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable...
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Customer Service Representative
1 week ago
Indianapolis, Indiana, United States Jameson Camp Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Jameson Camp. As a key contact for our guest groups, you will collaborate with other administrative, facilities, and program staff to promote a culture of excellence in customer service and hospitality.The ideal candidate will have a strong ability to connect with...
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Customer Service Representative
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Indianapolis, Indiana, United States Jameson Camp Full timeJob Description SummaryAs a Customer Service Representative, you will play a vital role in ensuring the highest level of customer satisfaction at Jameson Camp. You will be responsible for coordinating events, maintaining accurate records, and providing exceptional customer service.Key ResponsibilitiesEvent CoordinationWork closely with the Guest Services...
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1 month ago
Indianapolis, Indiana, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative Specialist to join our team in Indianapolis, IN.This is a fully onsite position that requires strong communication and problem-solving skills. As a Customer Service Representative Specialist, you will be responsible for providing exceptional customer service to clients while working...
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Indianapolis, United States Caliber Collision Centers Full timeService Center Indianapolis - Westfield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend...
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Customer Service Representative Instructor
1 month ago
Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionJob DescriptionRepresentatives will be responding to incoming contact from consumers that have been victims of identity theft and consumer fraud. Must be able to efficiently document consumer complaints into a secure database and provide educational materials/referrals, while providing A+ customer service.Respond to inbound...
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Customer Service Associate
3 weeks ago
Indianapolis, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
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Customer Service Associate
2 days ago
Indianapolis, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
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Customer Service Associate
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Indianapolis, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
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Customer Service Associate
3 days ago
Indianapolis, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
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Customer Service Associate
3 weeks ago
Indianapolis, United States Hertz Full timeThe Part Time Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves...
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Customer Service Representative
3 weeks ago
Indianapolis, United States KENNICOTT BROS CO Full timeJob DetailsJob LocationIndianapolis - Indianapolis, INPosition TypePart TimeSalary Range$18.00 - $22.00 HourlyJob ShiftDayDescriptionJob Description:We are seeking a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers. This role is critical for managing relationships, ensuring their...
