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Parts Specialist I

3 months ago

Charlotte, United States Mancon Full time

Overview:

The Parts Specialist I provides counter service to city employees who need parts/equipment to perform their jobs. The Parts Specialist I will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts.

Responsibilities:

Provide quality customer service to include but not limited to the following:
Attention to detail
Review, familiarize with and adhere to MANCONs SOPs and Safety Manual.
Meet and greet customers
Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
Answer questions regarding availability of parts
Ask appropriate questions to ensure correct parts are researched and provided
Inform customers when requested parts are available

Parts Pick up
Drive vehicle to designated locations to purchase/pick up parts
Provide company documentation to vendors as required (tax exempt form, credit references)
Review all invoices at vendor location to ensure accuracy on pricing and quantities
Return products to MANCON location in a timely fashion

Data Entry Requirements
Assist in generating invoices for customer requisitions in the inventory system
Assist in entry of vendor receiving documents in the inventory system

Inventory Management Requirements
Assist in performing weekly inventory cycle counts
Assist in performing counts during Wall to Wall inventories at site

Other Requirements
Follow established guidelines for vehicle and equipment maintenance
Provide 24 hour support at the city location during emergencies
Travel to locations to pick up parts
Assist with inventory research projects as requested
Adhere to required procedures
Operate a forklift
Participate in the SCM continuing training program
Assist with Store Supervisor duties as assigned

Qualifications:
  • 1 year computer experience
  • 24-hour availability
  • Valid Drivers License with two years driving experience
  • 1 year experience with auto or heavy duty truck parts
  • Obtain and maintain a forklift license


Physical Requirements:
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Essential Requirements:
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking

Physical Requirements Other:

Work is mostly performed in an office setting, however some requirements occur at storerooms and warehouses in the field which may have uncontrolled temperatures and dirt/dust/damp conditions. Travel to site in a vehicle will occur.