Customer Relations Specialist

2 months ago


Scottsdale, United States Innovative Health LLC Full time

* Scottsdale, AZ, USA

* Full Time

*Medical, Dental, Vision, 401k w/Company Match, Vacation/Sick Time, Company Paid Holidays*

The Customer Relations Specialist is responsible for interacting with our direct customers, distributors, and field personnel to insure the timely and accurate entry of customer fulfillment request into our JDEdwards ERP System. You will be working with Shipping personnel to resolve any fulfillment challenges and to work closely with the Director Customer Relations in establishing individual and team goals and ensure delivery of exceptional performance to internal and external customers to drive a market advantage.

Essential Duties and Responsibilities:

* Manage customer expectations with the timely and accurate response to customer inquiries

* Enter Customer Orders in a timely and accurate manner

* Assist with short-term and long-term strategic plans, development of project initiatives and service metrics.

* Work with Management to Identify process improvement steps to enhanced performance, and increased profitability

* Review and interpret reports while maintaining accurate records

* Provide input on policy, procedures, system improvements and performance measurements to senior management

* Capacity to navigate stressful customer interacts

* Develop improvement action plans to support projected revenue.

* Other projects or duties as assigned

Qualifications:

* Associate degree or equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered

* Minimum three years' experience with JDE and or Medical Device Item Numbers

* Supply Chain Management knowledge helpful

* Ability to multitask and detail orientated

* Must have good oral and written communication

* Ability to set/change priorities on the fly and meet deadlines

* Ability to work with minimal supervision

* Dependable, self-motivated, results-oriented

* Understanding of document process and procedures

* Ability to build relationships at various levels within the organization and with customers and partners

* Proficient in Microsoft Word, Excel, Power Point, Outlook

* Preferred experience in JDE Edwards and Business Objects

* Knowledge of personal computers and PC application

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.



  • Scottsdale, Arizona, United States Crescent Hotels & Resorts Full time

    Position Overview:A Guest Relations Specialist plays a crucial role in providing exceptional service to guests at Crescent Hotels & Resorts. This position involves welcoming and registering guests, as well as managing the check-out process, all while contributing to the hotel's commitment to outstanding service and financial success.Key Responsibilities:As a...


  • Scottsdale, Arizona, United States RTA US Full time

    Job OverviewRTA US, a prominent national insurance provider, is seeking a Client Relations Specialist to enhance our service delivery. This role presents an excellent opportunity for career advancement within a well-respected organization in the insurance sector.Position Type: Full-Time; Hybrid (3 days in-office, 2 days remote)Compensation: $50,000 annually,...


  • Scottsdale, Arizona, United States Randstad Full time

    Job OverviewPosition: Client Relations Specialist - Focus on Retirement and Investment ServicesCompensation: $23.00 per hourWork Schedule: Monday to Friday, with hybrid work optionsCompany Overview: Randstad is a leading workforce solutions provider, dedicated to connecting talented individuals with exceptional companies. We pride ourselves on our...


  • Scottsdale, Arizona, United States Arizona Tile, LLC. Full time

    Job OverviewArizona Tile, a leading importer of natural stone and ceramic tile, renowned for its exceptional products and customer service, is seeking a dedicated Client Relations Specialist. With a legacy of 45 years in the industry, we pride ourselves on our commitment to quality and client satisfaction.In this role, you will engage with retail customers...


  • Scottsdale, Arizona, United States GunBroker Full time

    Position OverviewAre you dedicated to delivering outstanding client interactions? GunBroker is seeking an individual who embodies this passion to become a vital member of our Customer Support division. In this role, you will immerse yourself in understanding client requirements, communicate effectively to address their concerns, and pinpoint avenues to...


  • Scottsdale, Arizona, United States Brock Quinn - State Farm Agent Full time

    Job OverviewROLE SUMMARY:As a Client Relations Specialist for Brock Quinn - State Farm Agent, you play a crucial role in our daily operations and contribute to the success of our clients. Your focus will be on nurturing client relationships and serving as a bridge between customer needs and our agency's services. You enhance the lives of our clients by...


  • Scottsdale, United States CNCT Business Management Full time

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Trainee. Our mission is to foster positive relationships with our customers and donors, educating them about...


  • Scottsdale, United States CNCT Business Management Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Trainee. Our mission is to foster positive relationships with our customers and...


  • Scottsdale, United States Structure for Success, LLC Full time

    About the Company: Structure for Success has partnered with Stay Porter Vacation Rentals, in Scottsdale, AZ who is looking for an experienced owner-relations specialist. COMPANY OVERVIEW: Situated in Scottsdale, Arizona, Stay Porter specializes in the professional management of luxury vacation rentals for high-end homeowners and matching guests with the...


  • Scottsdale, United States Structure for Success, LLC Full time

    About the Company:Structure for Success has partnered with Stay Porter Vacation Rentals, in Scottsdale, AZ who is looking for an experienced owner-relations specialist.COMPANY OVERVIEW:Situated in Scottsdale, Arizona, Stay Porter specializes in the professional management of luxury vacation rentals for high-end homeowners and matching guests with the perfect...


  • Scottsdale, United States Structure for Success, LLC Full time

    About the Company:Structure for Success has partnered with Stay Porter Vacation Rentals, in Scottsdale, AZ who is looking for an experienced owner-relations specialist.COMPANY OVERVIEW:Situated in Scottsdale, Arizona, Stay Porter specializes in the professional management of luxury vacation rentals for high-end homeowners and matching guests with the perfect...


  • Scottsdale, United States XHIBITS LLC Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARY:Our Guest Relations team serves as ambassadors for all guests visiting Xhibits attractions. They are responsible for implementing daily requirements relating to the guest entrance and exit of all attractions, including ticket sales, scanning, retail sales, inventory stock, and general operations of...


  • Scottsdale, Arizona, United States Mark Kia Full time

    At Mark Kia, we are dedicated to ensuring that every client feels valued and appreciated. Our commitment to excellence has established us as a trusted name in the automotive industry. Position: Customer Service and Accounting SpecialistKey Responsibilities: Manage daily communications and requests from clients regarding service cancellations.Process...


  • Scottsdale, Arizona, United States GunBroker Full time

    Job OverviewAre you dedicated to fostering outstanding client interactions? GunBroker is seeking an individual like you to become a vital member of our energetic Client Relations team. In this role, you will immerse yourself in understanding client needs, communicate effectively to resolve their concerns, and discover avenues to enhance the overall client...


  • Scottsdale, United States iMemories Full time

    Job DescriptionJob DescriptionWho We AreiMemories is the largest and most trusted digitization company, reinventing how family memories are experienced in today’s cloud-connected, multi-screen world. iMemories preserves family memories stored on obsolete analog media formats – videotapes, movie films, photos, slides, and negatives – into digital...


  • Scottsdale, Arizona, United States The Country Club at DC Ranch Full time

    Senior Administrative Coordinator and Member Relations SpecialistAre you dedicated to delivering outstanding service and crafting unforgettable moments for members and visitors? Do you excel at juggling multiple responsibilities while maintaining a high level of accuracy? Are you energized by a dynamic workplace where meticulousness is essential?We welcome...


  • Scottsdale, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Scottsdale, United States Ccmcnet Full time

    **CCMC currently has a Customer Service Specialist position in Scottsdale, AZ!** The Customer Service Specialist provides inbound customer assistance via customer service hotline and email correspondence. Minimum of 20 hours, maximum of 25 hours per week. Provides support to reception and accounts receivable teams Primarily responsible for providing...


  • Scottsdale, Arizona, United States Denis Zdrale Agency Full time

    Job OverviewThe Customer Service Representative is dedicated to delivering exceptional service to both potential and current clients. This role involves recognizing opportunities for cross-selling and collaborating with sales experts for follow-up actions. Additionally, the representative aids the agency owner in achieving service objectives.Key...


  • Scottsdale, Arizona, United States Denis Zdrale Agency Full time

    Job OverviewThe Customer Service Representative plays a crucial role in delivering outstanding customer experiences for both potential and current clients. This position is essential in identifying cross-selling opportunities and collaborating with sales professionals to ensure effective follow-up. Additionally, the representative supports the agency owner...