Call Center

3 weeks ago

Redwood City, United States The Fountain Group Full time
Pay: $26/hr
Shift: Onsite - Monday through Friday 8am - 5pm
Contract Length: 1 year initially with the potential to extend or convert based on performance and budget

For over 50 years, this company has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At this company, you'll find a rewarding role that amplifies your impact on the world and helps you realize life's potential.

This company is one of 10 Life Sciences companies of a within a larger company. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about how the Business System which makes everything possible.
Are you interested in a career within a Life Science organization? Do you enjoy going above and beyond for customers to understand their needs and resolve their issues? Are you ready to take on new tasks as business needs change and enthusiastically embody a customer first mindset?

The Customer Care Coordinator is highly focused on facilitating Americas Call Center day-to-day activities, problem solving so that the team meets and exceeds the required level of service, performance, orders, and revenue targets. The Call Center is the front-line team to assist our customers and commercial organization. Continuously collaborates and coordinates with cross functional teams in Finance, Distribution, Logistics, IT, Business Analyst and Sales. The successful candidate enjoys the challenge of handling a diverse range of customer inquiries. Thrives in a fast-paced, customer-oriented environment, where the potential to wear many different hats.
This position is part of the Customer Service Department, directly supporting the Customer Care team. This role is 5 days a week in office located in Redwood City, CA.

In this role, you will have the opportunity to:
•Demonstrate exceptional customer service in assisting with customer issues and ensuring a high level of customer satisfaction through multitasking abilities to drive critical issues simultaneously.
•Manage incoming correspondence and re-direct if needed to other departments and processing parts orders, quotations, and customer inquiries.
•Coordinate/dispatch communications and information to field service and daily work order transfers.
The essential requirements of the job include:
•Requires the knowledge and skills generally acquired through completing an Associate Arts (A.A) degree or equivalent experience.
•At least 1-2 years of customer service or related experience.
•Experience with Salesforce.com, Oracle 11i a plus, and Microsoft Office Suite proficiency.

It would be a plus if you also possess previous experience in:
•Ability to read and interpret general business documents such as operating and maintenance instructions, customer contracts, quotes, purchase orders, and procedure manuals.
•Prior experience in heavy Call Center.
•Analytical skills to identify practical problems and deal with a variety of situations where limited standardization exists.

  • Customer Service Representative

    4 weeks ago

    Iowa City, Iowa, United States Advanced Call Center Technologies Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Advanced Call Center Technologies. As a Customer Service Representative, you will be the voice of the company, providing positive interactions with customers and making a difference in their lives.Key Responsibilities:Respond to customer inquiries and provide solutions...

  • Hiring Now

    6 months ago

    Johnson City, United States Advanced Call Center Technologies Full time

    Job Description :Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives.You will receive paid,...

  • Call Center

    3 weeks ago

    Redwood City, United States TalentBurst Full time

    Job Title: Customer Care Coordinator Location: Redwood City, CA Duration: 12 Months Shift: Monday through Friday, 8am - 5pm Job Summary: We are seeking a highly motivated Customer Care Coordinator to join our team. As the frontline interface with customers and commercial organizations, you will facilitate day-to-day activities, problem-solve, and drive...

  • Call Center

    1 week ago

    Earth City, United States Randstad North America, Inc. Full time

    We are looking for an experienced Call Center Representative to work for a growing healthcare organization located in Earth City, MO. The right candidate will be comfortable performing inbound and outbound calls in a high volume call center. Experien Call Center, Healthcare, Staffing, Technology

  • Call Center Representative

    1 month ago

    Peachtree City, United States Ankle and Foot Centers of Georgia Full time

    Position: Call Center Representative. Classification: Exempt. Department: Call Center. Status: Full Time. SUMMARY/ OBJECTIVE - The Call Center Representative is related to customer service, ensuring complete and accurate information is entered into a Call Center, Representative, Retail, Healthcare, Patient, Physician

  • Call Center Agent

    3 weeks ago

    Jersey City, United States Fresh Form Draft Full time

    Call Center AgentDepartment: Talkishco Employment Type: Full Time Location: Jersey City, NJ Compensation: $17.40 - $25.00 / hour DescriptionPosition: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer...

  • Call Center Agent

    6 days ago

    Park City, United States Vail Resorts Full time

    Vail Resorts, Inc. - JobID: E5225D573BB1461C9E9F0720CA1A88A2 [Call Center Representative] As a Call Center Agent at Vail Resorts, you'll: Accurately book ski school lessons, lift tickets, season passes, and winter activities; Professionally resolve and follow through with any guest inquiries, including any returns or refunds; Be organized, accountable,...

  • Call Center Agent

    3 weeks ago

    Jersey City, United States Net Commesh Full time

    Job Title: Call Center Agent Location: Jersey City, NJ Job Type: Full-Time Job Summary: We are looking for a dedicated and customer-oriented Call Center Agent to join our team. In this role, you will be responsible for managing inbound and/or outbound calls, addressing customer inquiries, resolving issues, and providing product or service information to...

  • Call Center Agent

    4 weeks ago

    Jersey City, United States Net Commesh Full time

    Job Title: Call Center AgentLocation: Jersey City, NJ Company: Comsult Connect Job Type: Full-Time Job Overview: As a Call Center Agent, you will be the first point of contact for our customers. Your primary responsibilities will include answering incoming calls, assisting customers with inquiries, resolving issues, and providing product/service information....

  • Call Center Representative

    1 month ago

    Kansas City, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description As a Call Center Representative, you will serve as the first point of contact for customers, handling inbound and outbound calls. The ideal candidate will have excellent communication skills, a positive...

  • Call Center Representative

    1 month ago

    Kansas City, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: BeloForm Craft Employment Type: Full Time Location: Kansas City, MO Compensation: $17.45 - $24.00 / hour DescriptionJob Summary: We are seeking a highly motivated and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing...

  • Call Center Representative

    3 weeks ago

    Johnson City, United States Bath Planet Full time

    Call Center Representative With more than 25 years in business, Bath Planet of Southern Tier is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative...

  • Call Center Specialist

    6 months ago

    Culver City, United States ProSolar Systems Caribbean Full time

    Job Description Call Center Specialist Acts as a liaison between sales representatives and the customers. They make and receive calls to and from customers to set up appointments for them to see sales representatives. This role includes familiarizing with essential details of our products and services, calling prospective clients using a list of numbers...

  • Call Center Agent

    5 months ago

    Salt Lake City, United States Renewal By Andersen Full time

    Why Renewal by Andersen? Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team. A reputation that stands apart We're a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service...

  • Call Center Representative

    4 weeks ago

    Johnson City, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Call Center Representative

    1 month ago

    Johnson City, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Call Center Representative

    1 month ago

    Johnson City, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Call Center Agent

    5 months ago

    Salt Lake City, United States Renewal By Andersen Full time

    Job Details About Renewal by Andersen Renewal by Andersen - SLC is the window replacement subsidiary of Andersen Corporation, a company that has revolutionized the window and door business for more than 110 years. Drawing on the Andersen tradition of over 100 years of quality, innovation and craftsmanship, Renewal by Andersen was founded with the objective...

  • Call Center Customer Service Specialist

    7 days ago

    Kansas City, United States Pet Resource Center of Kansas City Full time

    About us: Since 2002, Pet Resource Center of Kansas City has delivered accessible and affordable veterinary services and pet resources, and has developed a well-earned reputation for being a trusted resource for the Greater Kansas City community. For established veterinarians we offer manageable and direct caseloads, a great support team, and a great...

  • Call Center Manager

    3 weeks ago

    new york city, United States Larkin Employment Agency Inc Full time

    Seeking Call Center Manager Women’s HealthSimilar experiences are a must Pay and excellent benefits